U.S. Bank Ranks Highest in Auto Lease Financing Customer Satisfaction Survey

LeaseTrader.com has ranked U.S. Bank tops in customer satisfaction when it comes to flexible automobile lease financing. LeaseTrader.com found the companies in its survey ranked highest in terms of program options, lease transfer times and overall customer responsiveness. "We’re thrilled to have been recognized by a third-party that has deep knowledge of the auto finance industry as well as a secure grasp of the customer’s needs and desires,” said Tom Wirth, president of indirect lending at U.S. Bank. "Our customers have told us that with their repeat business, and this recognition validates our effort to provide excellent customer service.” Some of the factors that elevated companies to the top of the list were the structure of the auto lease contract and complete customer experience, programs and contracts that offer optimum flexibility that adapts with the customer's automotive needs, and the offering of competitive deals that combine high residual values with low money factors and acquisition fees. "LeaseTrader.com customers enjoy working with finance companies that offer the freedom and flexibility to adjust their automotive needs when life situations take place," said Sergio Stiberman, chief executive officer and founder of LeaseTrader.com. "Ranked first overall by our customers, U.S. Bank has shown a strong commitment to enhancing the auto lease transfer concept by providing customer-friendly programs and excellent responsiveness." LeaseTrader.com is an innovative provider of auto lease transfers that easily and affordably matches people looking to transfer car leases. Available to users nationwide, the service helps to match individuals looking to get out of their car lease early, with people looking for short-term leases. Privately held and founded in 1998, LeaseTrader.com is headquartered in Miami. For more information, visit www.leasetrader.com or call 800-770-0207. U.S. Bancorp (NYSE:USB), with $223 billion in assets, is the parent company of U.S. Bank, the 6th largest commercial bank in the United States. The company operates 2,499 banking offices and 4,867 ATMs, and provides a comprehensive line of banking, brokerage, insurance, investment, mortgage, trust and payment services products to consumers, businesses and institutions. Visit U.S. Bancorp on the web at www.usbank.com.