TAFE Queensland Renews Unisys Outsourcing Relationship With Two-Year E

TAFE Queensland Renews Unisys Outsourcing Relationship With Two-Year Extension; Unisys Continues to Demonstrate Outsourcing Excellence with Australia's State Education Departments

    Business Editors/High-Tech Editors

    BRISBANE, Australia--(BUSINESS WIRE)--March 16, 2005--The Australian State of Queensland's public provider of Technical and Further Education (TAFE) has exercised its option to extend, for a further two years, its existing three-year contract with Unisys (NYSE:UIS) for the provision of information technology services. The contract renewal follows a rigorous internal assessment by TAFE of its business requirements and the services provided by Unisys to the 15 TAFE Institutes and 85 campuses throughout the State.
    TAFE Queensland provides flexible and responsive training to meet the vocational and business needs of individuals, employers and the community.
    "On our outsourced contracts we set very tough metrics and make stringent assessments to ensure they are met," said Ross Hepworth, general manager TAFE Queensland Innovation and Development Services. "Every measurement we set was met by Unisys."

    Under the contract, the following will be provided:

--	Helpdesk services, which are resourced to handle up to 8,000 calls per month
--	Desktop support, for the 12,000 desktop computers used by Queensland TAFE
--	Management of 240 servers
--	Network support
--	Asset management
--	Project services and programme management

    "TAFE institutes are in the business of providing cost-effective, vocational education and training across the state, which our IT infrastructure outsourcing services and specialist solutions enable them to do," said Mike Ettling, managing director, Unisys Australia-New Zealand. "This contract extension demonstrates that our objective of reducing IT complexity and costs for TAFE Queensland is producing measurable benefits. This successful contract extension follows a similar extension with the New South Wales Department of Education and Training, where we host its Internet access and e-mail network, including to that State's own TAFE institutes."
    TAFE Queensland Innovation and Development Services provides IT services to 250,000 students per year and 7,000 TAFE staff, focusing on performing to rigorous standards set by Queensland's Department of Employment and Training.
    The delivery of services will provide continued employment for Queenslanders, and will incorporate sub-contractor arrangements with a number of smaller Queensland-based IT providers.

    About Unisys

    Unisys is a worldwide information technology services and solutions company. Our people combine expertise in consulting, systems integration, outsourcing, infrastructure and server technology with precision thinking and relentless execution to help clients, in more than 100 countries, quickly and efficiently achieve competitive advantage. For more information, visit www.unisys.com.

    About Unisys Asia Pacific

    Unisys Asia Pacific helps clients eliminate business and IT complexity providing specialised services delivered by trusted consultants. Drawing on a history of industry innovation and expertise, Unisys Asia Pacific delivers services and solutions through subsidiaries in Australia, New Zealand, China, Hong Kong, Korea, Malaysia, The Philippines, Singapore, Taiwan and Thailand and through distributors or resellers in other countries in the region. For more information, visit www.unisys.com.au.

    RELEASE NO.: 0317/8522

    http://www.unisys.com/about__unisys/news_a_events/03178522.htm

    Unisys is a registered trademark of Unisys Corporation. All other brands and products referenced herein are acknowledged to be trademarks or registered trademarks of their respective holders.

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CONTACT: Australia: Unisys Alan Smith, (02) 9931 6637 alan.smith@au.unisys.com or The De Wintern Group David Van, (02) 9360 2156, 0418 649 474 david@dewintern.com or U.S.: Unisys Susan Beck, 215-986-6036 Susan.Beck@unisys.com

KEYWORD: PENNSYLVANIA AUSTRALIA INTERNATIONAL ASIA PACIFIC INDUSTRY KEYWORD: HARDWARE EDUCATION SOFTWARE NETWORKING MARKETING AGREEMENTS SOURCE: Unisys

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