Symon Communications joins Nortel Select Product Program in EMEA

The programme is the top tier of Nortel's Developer Program, whichprovides members with the opportunity to develop and deliverleading-edge customer solutions. Symon's selection was based onNortel's analysis of Symon's business plan as well as customer input.

"This announcement is very important for Symon and Nortelcustomers alike," said Nelson Smelker, UK managing director, SymonCommunications. "The fact that Symon and our real-time products arebeing highly recommended by Nortel illustrates the confidence that theresellers and their customers have in our products. Nortel is one ofour closest partners and we believe that our inclusion on the SelectProduct Program in Europe demonstrates that we are a reliable anddedicated partner, in for the long haul."

"We are always looking to simplify the way we work with ourchannel partners in order to provide choice and top quality overallsolutions to our end customers," said Paul Templeton, vice president,Enterprise solutions, EMEA, Nortel. "We are very excited to have SymonCommunications join the EMEA Select Product Program, a strategicinitiative specifically designed to give our customers access torecommended third-party products via Nortel channel partners."

The Select Product Program enables Contracted Nortel Resellers(CNRs) to order compatible third-party products under special termsand conditions of sale that strategically complement the Nortelproduct portfolio and create significant value for its customers.Select Products are defined as Nortel's most highly recommendedthird-party products for a specific functionality. Products in Symon'saward-winning real-time communications portfolio, which includes SymonEnterprise Server (SES), Symon Vista and Symon TargetVision, haveall been chosen as Select Products by Nortel.

In addition, Symon's latest Workforce Management Solution, SymonCommunity, has been given an Orderable Compatible designation,allowing the solution to be ordered direct via Nortel orderingsystems.

Symon has been a successful registered member of Nortel's EMEADeveloper Program since July 2004. Nortel's Developer Program hasworked with innovative companies that complement and extend itsproduct portfolio for over 20 years. The Developer Program formalizesthese partner relationships, providing a solid partnering frameworkthat promotes solutions with full compatibility between components.

The Nortel Developer Program has different levels of membership,ranging from the entry level, base tier, Open Developer, whereDevelopers gain access to a variety of tools to facilitate theirdevelopment efforts, through to Developer Partner level, where Nortelactively markets the Developer Partner products. One of thepre-requisites for Developer Partner status is the successfulcompletion of compatibility testing, which increases customerconfidence in the integrated solution. Finally, developers maygraduate by invitation only to the Select Product Program level, whichis the top tier of the Developer Program. Nortel Select Products arestrategic building blocks for Nortel innovative architecture andassist in providing customers with the most effective and efficientsolution for their communication needs. For more information on allNortel Select Products, please visit www.nortel.com/select. Forfurther information on the Developer Program, please visitwww.nortel.com/prd/dpp.

About Symon Communications

Symon Communications Ltd, based in Beckenham, UK, produces qualitysoftware and hardware solutions to collect, analyse, report and trackreal-time, mission-critical productivity information for contactcentres and other business applications. This information includesbusiness metrics, workforce efficiency and operations alerts.

Symon Communications' award-winning products include browser-basedSymon Community workforce management software and Symon Vista datapresentation tools, Symon TargetVision visual messaging systems,patented Symon NetLite II wallboards, Symon DeskView visual desktopmessaging and alerting software and the Symon Enterprise Server datamanagement system.

Installed in more than 6,000 centres worldwide, more than fourmillion customers view Symon Communications' products daily. Customersinclude Kwik Fit, American Express, Eli Lilly, Deutsche Telekom andRoyal Mail Group.

Symon Communications Ltd. is a wholly owned subsidiary of SymonCommunications Inc. based out of Plano, Texas.

About Nortel

Nortel is a recognized leader in delivering communicationscapabilities that enhance the human experience, ignite and powerglobal commerce, and secure and protect the world's most criticalinformation. Serving both service provider and enterprise customers,Nortel delivers innovative technology solutions encompassingend-to-end broadband, Voice over IP, multimedia services andapplications, and wireless broadband designed to help people solve theworld's greatest challenges. Nortel does business in more than 150countries. For more information, visit Nortel on the Web atwww.nortel.com. For the latest Nortel news, visit www.nortel.com/news.

Certain information included in this press release isforward-looking and is subject to important risks and uncertainties.The results or events predicted in these statements may differmaterially from actual results or events. Factors which could causeresults or events to differ from current expectations include, amongother things: the outcome of regulatory and criminal investigationsand civil litigation actions related to Nortel's restatements and theimpact any resulting legal judgments, settlements, penalties andexpenses could have on Nortel's results of operations, financialcondition and liquidity, and any related potential dilution ofNortel's common shares; the findings of Nortel's independent reviewand implementation of recommended remedial measures; the outcome ofthe independent review with respect to revenues for specificidentified transactions, which review will have a particular emphasison the underlying conduct that led to the initial recognition of theserevenues; the restatement or revisions of Nortel's previouslyannounced or filed financial results and resulting negative publicity;the existence of material weaknesses in Nortel's internal control overfinancial reporting and the conclusion of Nortel's management andindependent auditor that Nortel's internal control over financialreporting is ineffective, which could continue to impact Nortel'sability to report its results of operations and financial conditionaccurately and in a timely manner; the impact of Nortel's and NNL'sfailure to timely file their financial statements and related periodicreports, including Nortel's inability to access its shelf registrationstatement filed with the United States Securities and ExchangeCommission (SEC); ongoing SEC reviews, which may result in changes toNortel's and NNL's public filings; the impact of management changes,including the termination for cause of Nortel's former CEO, CFO andController in April 2004; the sufficiency of Nortel's restructuringactivities, including the work plan announced on August 19, 2004 asupdated on September 30, 2004 and December 14, 2004, including thepotential for higher actual costs to be incurred in connection withrestructuring actions compared to the estimated costs of such actions;cautious or reduced spending by Nortel's customers; increasedconsolidation among Nortel's customers and the loss of customers incertain markets; fluctuations in Nortel's operating results andgeneral industry, economic and market conditions and growth rates;fluctuations in Nortel's cash flow, level of outstanding debt andcurrent debt ratings; Nortel's monitoring of the capital markets foropportunities to improve its capital structure and financialflexibility; Nortel's ability to recruit and retain qualifiedemployees; the use of cash collateral to support Nortel's normalcourse business activities; the dependence on Nortel's subsidiariesfor funding; the impact of Nortel's defined benefit plans and deferredtax assets on results of operations and Nortel's cash flow; theadverse resolution of class actions, litigation in the ordinary courseof business, intellectual property disputes and similar matters;Nortel's dependence on new product development and its ability topredict market demand for particular products; Nortel's ability tointegrate the operations and technologies of acquired businesses in aneffective manner; the impact of rapid technological and market change;the impact of price and product competition; barriers to internationalgrowth and global economic conditions, particularly in emergingmarkets and including interest rate and currency exchange ratefluctuations; the impact of rationalization and consolidation in thetelecommunications industry; changes in regulation of the Internet;the impact of the credit risks of Nortel's customers and the impact ofcustomer financing and commitments; stock market volatility generallyand as a result of acceleration of the settlement date of Nortel'sforward purchase contracts; negative developments associated withNortel's supply contracts and contract manufacturing agreements,including as a result of using a sole supplier for a key component ofcertain optical networks solutions; the impact of Nortel's supply andoutsourcing contracts that contain delivery and installationprovisions, which, if not met, could result in the payment ofsubstantial penalties or liquidated damages; and the future success ofNortel's strategic alliances. For additional information with respectto certain of these and other factors, see the most recent AnnualReport on Form 10-K and Quarterly Report on Form 10-Q filed by Nortelwith the SEC. Unless otherwise required by applicable securities laws,Nortel disclaims any intention or obligation to update or revise anyforward-looking statements, whether as a result of new information,future events or otherwise.

Nortel, the Nortel logo and the Globemark are trademarks ofNortel Networks. Symon, Symon Enterprise Server, Symon NetLite II,Symon Community, Symon TargetVision and Symon Vista are trademarks ofSymon Communications, Inc.

Use of the terms "partner" and "partnership" does not imply alegal partnership between Nortel and any other party.