Verint Systems Partners With BCE Elix, a Bell Canada Company Specializ

    Business Editors/Software Writers

    MELVILLE, N.Y.--(BUSINESS WIRE)--May 10, 2005--Verint Systems Inc. (NASDAQ: VRNT), a leading provider of analytic software-based solutions for communications interception, networked video security and enterprise business intelligence, today announced that it has entered into a distribution agreement with BCE Elix, a Bell Canada (NYSE: BCE) company, to deliver Verint's ULTRA(TM) solution to the Canadian contact center business intelligence market. The new partnership will provide actionable intelligence solutions to both small to mid-size and leading global enterprises across the region.
    "We are pleased to be working with Verint(R) to bring the company's powerful ULTRA solution and its actionable intelligence to forward-thinking organizations," said Francois Rainville, Executive Vice President for BCE Elix. "Verint's ULTRA Enterprise and Express solutions will help our joint customer base improve customer experience and loyalty, which can reduce churn and help to boost revenues."
    BCE Elix, a Bell Canada company, is a leading specialist in multimedia contact center and business solutions. BCE Elix helps North American organizations understand and manage customer interactions more efficiently and increase agent productivity, resulting in both enhanced profitability and customer loyalty.
    "We look forward to partnering with BCE Elix to deliver our full range of ULTRA solutions," said Dan Bodner, President and CEO of Verint Systems. "The combination of BCE Elix's market position and significant experience in contact centers provides Verint a strong local partner for continued growth and success in the Canadian market."
    ULTRA and its Analytics suite drive total quality by enabling organizations of all sizes to cost effectively capture all customer interactions and extract actionable intelligence from telephone, Voice-over-IP, email, chat or agent assisted co-browsing contacts. Easy access to all customer data through ULTRA's Web-based desktop portal enables enterprises to use what they learn from customer contacts to optimize their processes, increase productivity, comply with risk management requirements and improve service to their customers.

    About BCE Elix

    BCE Elix is a Bell Canada company focusing exclusively on contact center solutions. As a leading provider in North America, BCE Elix has one of the largest teams of professionals dedicated to delivering a full suite of innovative and leading-edge products, solutions and expertise in all aspects of contact centre operations. By being a 100% focused on delivering contact centre solutions that drive business results, BCE Elix has become a trusted advisor to its customers. BCE Elix is another example of how Bell Canada is committed to providing end-to-end solutions that help enterprises be successful in meeting their business objectives. www.bceelix.com

    About Verint Systems Inc.

    Verint Systems Inc., headquartered in Melville, New York, is a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence. Verint software, which is used by more than 1,000 organizations in over 50 countries worldwide, generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Verint is a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT). Visit us at our website www.verint.com.

    Note: Certain statements concerning Verint's future revenues, earnings per share, results or prospects are "forward-looking statements" under the Private Securities Litigation Reform Act of 1995. There can be no assurances that forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important risks, uncertainties and other important factors that could cause actual results to differ materially include, among others: introducing quality products on a timely basis that satisfy customer requirements and achieve market acceptance; changes in the demand for Verint's products; lengthy and variable sales cycles create difficulty in forecasting the timing of revenue; aggressive competition in all Verint's markets, which creates pricing pressure; dependence on government contracts; expected increase in Verint's effective tax rate; challenges in increasing gross margins; decline in information technology spending; risks associated with integrating the assets and business acquired from ECtel and RP Security; risks that Verint's intellectual property rights may not be adequate to protect its business or that others may claim that Verint infringes upon their intellectual property rights; perception that Verint improperly handles sensitive or confidential information; inability to maintain relationships with value added resellers and systems integrators; difficulty of improving Verint's infrastructure in order to be able to continue to grow; risks associated with Verint's ability to retain existing personnel and recruit and retain qualified personnel in all geographies in which Verint operates; risks associated with changes in the competitive or regulatory environment in which Verint operates; risks associated with significant foreign operations, including fluctuations in foreign currency exchange rates; risks associated with Comverse Technology, Inc. controlling Verint's business and affairs; and other risks described in filings with the Securities and Exchange Commission. All documents are available through the SEC's Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Verint's website at www.verint.com. Verint makes no commitment to revise or update any forward-looking statements.

    Verint, the Verint word mark, Actionable Intelligence, Powering Actionable Intelligence, STAR-GATE, RELIANT, NEXTIVA, LORONIX, SmartSight, Lanex and ULTRA are trademarks of Verint Systems Inc. Other names may be trademarks of their respective owners.

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CONTACT: Verint Systems Inc., Melville Industry Information Jayson Schkloven, 703-390-1529 Email: schkloven@merrittgrp.com or Investor Relations Alan Roden, 631-962-9304 Email: alan.roden@verint.com Website: www.verint.com or BCE Elix Rita Azrak, 514-768-1000, Ext. 2323 Email: rita.azrak@bceelix.com or Verrecchia Group Communications Inc. Marlene Kovac, 514-421-1940, Ext. 148 Email: marlene@vergroup.com Website: www.bceelix.com

KEYWORD: NEW YORK INTERNATIONAL CANADA INDUSTRY KEYWORD: TELECOMMUNICATIONS SOFTWARE NETWORKING INTERNET E-COMMERCE MARKETING AGREEMENTS SOURCE: Verint Systems Inc.

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