Verint Systems and Westcon Group Sign Global Distribution Agreement

Verint Systems Inc., a leading provider of analytic software-based solutions for workforce-enterprise optimization and security, and Westcon Group, Inc., a leading specialty distributor in networking, security, mobility and convergence, today announced that Westcon is now distributing the call recording software from Verint Systems’ Witness Actionable Solutions business line on a multi-national basis. The partnership – which further broadens Westcon Group’s convergence portfolio with robust call recording software designed for small businesses and mid-sized organizations – extends worldwide presence and availability of the Verint Witness Actionable Solutions offering through Westcon’s global VAR network of resellers and customers. Verint Witness Actionable Solutions is also a member of Westcon’s Affinity Partner Program, featuring powerful, go-to-market capabilities designed to enhance global delivery through its sales force, technical capabilities, logistics services and breadth of customer relationships. The mid-market call recording software helps companies address compliance, liability, dispute resolution and quality management within contact centers. Designed for between 10 and 150 agent positions, it allows even small centers to take advantage of a wide array of powerful recording software benefits. The offering also is leveraged in the command and control, and public safety markets. "Enterprises of all sizes are seeking actionable intelligence to enhance the performance of their customer-focused operations, and we are expanding our channels to address this need,” says Nancy Treaster, senior vice president and general manager of Verint Witness Actionable Solutions. "We’ve seen a shift in organizations recording calls not just for regulatory and compliance reasons, but because they want the opportunity to positively impact the quality and accuracy of transactions, as well as the ability to improve workforce performance. Westcon Group, through its solutions programs and convergence expertise, is positioned to help us further extend the reach of our mid-market offering, making it even more widely available to a highly-focused customer base.” Anthony Daley, executive vice president and general manager, Westcon Group, comments, "Call centers are becoming much more important as the primary touch point for customers – and not just in ‘service oriented’ segments. According to Datamonitor, over $200 million will be spent by call centers with less than 100 agents in 2007. Therefore a genuine need exists to provide analytics in these environments both from a compliance and quality improvement perspective. Verint’s solutions work seamlessly in both TDM and IP environments, and the solution can sit literally anywhere on the network.” "With Verint as an Affinity Partner, we are able to provide our customers with an industry-leading solution for call recording and quality monitoring. Its mid-market offering provides small- to mid-sized contact centers solutions that have only been feasible for large call centers in the past,” adds Robert Pullman, president, Teledynamics, a leading Westcon Group VAR. About Westcon Group Westcon Group, Inc. is the leading specialty distributor in networking, security, mobility and convergence for leading technology vendors, including Cisco, Nortel and Avaya, Inc. Through its Westcon, Comstor and Voda One business practices, Westcon Group sells products and services to resellers, systems integrators and service providers. Westcon Group has particular expertise in the convergence of voice, data and video applications and technologies, including voice-over Internet protocol, or VoIP, security for networking and communications systems, remote access, Internet and e-business, virtual private networks, videoconferencing and wireless connectivity. For more information, visit www.westcongroup.com. About Verint Witness Actionable Solutions Verint® Witness® Actionable Solutions was formed as a result of the company’s successful combination with workforce optimization provider, Witness Systems. Verint Witness Actionable Solutions enables organizations to capture and analyze customer/caller interactions, improve workforce performance and optimize service processes in contact center, branch and back-office operations, as well as in the command and control and public safety markets. With the industry’s broadest portfolio of innovative solutions for customer service analytics, workforce optimization, quality monitoring/full-time recording, workforce management, eLearning, performance management and customer surveys, Verint Witness Actionable Solutions helps companies uncover business trends, discover the root cause of employee and customer behavior, and power the right decisions to ensure service excellence and achieve continuous performance improvement across every aspect of operations. About Verint Systems Inc. Verint Systems Inc. (VRNT.PK), headquartered in Melville, New York, is a leading provider of analytic software-based solutions for workforce-enterprise optimization and security. Verint software, which is used by over 5,000 organizations in over 100 countries worldwide, generates actionable intelligence™ through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Visit us at our website www.verint.com. Cautionary Note Regarding Forward-looking Statements: Certain statements and information in this release that involve expectations, plans, intentions or strategies regarding the future are "forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. They are often identified by words such as "will", "anticipates", "expects", "intends", "plans", "believes", "estimates" and similar expressions and statements about present trends and conditions that may extend into the future. These statements are not facts and are based upon information available to the Company as of the date of this release. The Company assumes no obligation to revise or update any such forward-looking statement except as otherwise required by law. Forward-looking statements believed true when made may ultimately prove to be incorrect. These statements are not guarantees of future performance and are subject to risks, uncertainties and other factors, some of which are beyond our control and may cause actual results to differ materially from our current expectations. Some of the factors that could cause actual future results or conditions to differ materially from current expectations include introducing quality products on a timely basis that satisfy customer requirements and achieve market acceptance; risk that Verint's recent merger with Witness Systems disrupts current plans and operations and the potential difficulties in employee retention as a result of the merger; the ability to recognize the expected benefits of the merger; the impact of the substantial indebtedness incurred to finance the consummation of the merger; risks relating to current and potential future litigation or regulatory inquiries or actions inherited in connection with the merger, including with respect to Witness option grants and alleged patent infringement; risks that Verint’s intellectual property rights may not be adequate to protect its business or that others may claim that Verint or its subsidiaries infringe upon their intellectual property rights; risks associated with Verint’s ability to retain existing personnel and recruit and retain qualified personnel in all geographies in which Verint operates; decline in information technology spending; changes in the demand for Verint’s products; challenges in increasing gross margins; risks associated with changes in the competitive or regulatory environment in which Verint operates; the impact on Verint’s financial results of the Comverse Special Committee’s review of matters relating to grants of Comverse stock options and other non-options related accounting matters; the impact on Verint’s financial results, if any, arising from Verint’s internal review of certain accounting matters; the impact of governmental inquiries arising out of or related to option grants and practices and/or other accounting areas under investigation by Comverse and Verint and the risk of regulatory action or private litigation relating to the same; the effect of Verint’s failure to timely file all required reports under the Securities Exchange Act of 1934; Verint’s ability to have its common stock relisted on The Nasdaq Global Market; lengthy and variable sales cycles create difficulty in forecasting the timing of revenue; integrating the business and personnel of Verint’s other acquisitions, including implementation of adequate internal controls; risks associated with significant foreign operations, including fluctuations in foreign currency exchange rates; aggressive competition in all of Verint’s markets, which creates pricing pressure; managing our expansion in the Asia Pacific region; dependence on government contracts; expected increase in Verint’s effective tax rate; risk that Verint improperly handles sensitive or confidential information or risk of misperception of such mishandling; inability to maintain relationships with value added resellers and systems integrators; difficulty of improving Verint’s infrastructure to support growth; risks associated with Comverse Technology, Inc. controlling Verint’s business and affairs; and other risks described in filings with the Securities and Exchange Commission, including our Current Report on Form 8-K filed June 11, 2007. All documents are available through the SEC’s Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Verint’s website at www.verint.com. VERINT, the VERINT logo, ACTIONABLE INTELLIGENCE, POWERING ACTIONABLE INTELLIGENCE, STAR-GATE, RELIANT, VANTAGE, X-TRACT, NEXTIVA, ULTRA, AUDIOLOG, WITNESS, the WITNESS logo, IMPACT 360, the IMPACT 360 logo, IMPROVE EVERYTHING, EQUALITY, CONTACTSTORE, EYRETEL, BLUE PUMPKIN SOFTWARE, BLUE PUMPKIN, the BLUE PUMPKIN logo, EXAMETRIC and the EXAMETRIC logo, CLICK2STAFF, STAFFSMART, AMAE SOFTWARE and the AMAE logo are trademarks and registered trademarks of Verint Systems Inc. Other trademarks mentioned are the property of their respective owners.