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WKN: A0BL4Z / ISIN: US69561N2045
15.02.2025 08:00:29
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UK energy suppliers paid out £20m for billing mistakes in five years
New data reveals a huge rise in complaints, especially at British Gas, putting stress on consumersBritain’s big energy providers have paid more than £20m in compensation to customers for billing mistakes over the past five years, analysis by Guardian Money has found, with British Gas paying out more than a fifth of the total.We analysed cases handled by the Energy Ombudsman, the service which steps in if a customer and energy company are unable to resolve a complaint within eight weeks of it being made. Continue reading...Weiter zum vollständigen Artikel bei TheGuardian

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