06.08.2021 18:07:00

Total Robocalls Decrease by 3% in the First Month of STIR/SHAKEN Release

NEW YORK, Aug. 6, 2021 /PRNewswire/ -- RoboKiller, the app that eliminates 99% of spam calls and text messages, reveals Americans received an estimated 5.74 billion spam calls in July 2021—a 3% decrease from June. Spam text volume also increased to 7.1 billion spam texts for July, a 5% increase from June.

New Anti-Spoofing Technology is Helping Fight Against Spam Calls

As previously predicted by RoboKiller, July's 3% decrease in total robocalls reflects a successful first month of the FCC's new anti-caller ID spoofing framework, STIR/SHAKEN, with RoboKiller also observing a 5% decrease in the number of spam calls that use caller ID spoofing from June to July 2021. This means that, on a national level, there were 145 million fewer spoofed spam calls in July than in previous months of 2021.

RoboKiller

Decreases in spoofed spam calls in July inform our positive outlook on the future of STIR/SHAKEN technology. However, there is still a lot of work to be done beyond the recent June 30th deadline in order for STIR/SHAKEN to find its legs. This includes:

  • Voice providers and phone carriers should provide more visibility into how they are utilizing STIR/SHAKEN data to inform decisions about verifying caller IDs and allowing phone calls. This data can help supporting players align their STIR/SHAKEN integration with large networks for a more unified approach.
  • Forgein service providers who process international calls to United States smartphones must begin to lean in and adopt the STIR/SHAKEN technology for it to be effective. International service providers must establish robocall mitigation plans by September 28, 2021. This will help paint a fuller picture of how effective robocall mitigation efforts are, both here and abroad.
  • RoboKiller expects spoofed spam calls to continue to decrease as a percentage of total spam calls through year's end, from approximately 35% of estimated total monthly spam calls in July to 30% by December 2021. This decrease will likely be driven by continued improvements to, and adoption of, the STIR/SHAKEN framework as it ramps up its impact in the war against robocalls.

    For businesses still looking to comply with or enhance their STIR/SHAKEN solutions, RoboKiller Enterprise offers a flexible robocall mitigation program that's effective and hassle-free. To learn more, visit https://enterprise.robokiller.com.

    Spam Text Trends Indicate Scammers Are Still Focused on Robocalls, But Not For Long

    Moderate increases in spam text volume from June to July 2021 likely indicates that scammers are more focused on establishing technological workarounds to the STIR/SHAKEN framework rather than completely pivoting to spam texts in the technology's first month of release. However, Americans shouldn't count spam texts out.

    RoboKiller predicts a 3-5% increase in spam texts for the month of August, as more scammers look to offset losses on robocalls and attempt new approaches to steal from Americans over the phone. Americans are on track to receive more than 86 billion spam texts in 2021, a 55% increase from 2020.

    Scammers Target West Coast With Insurance Robocall Scams in Response to Natural Disaster

    As the landscape becomes more complicated for robocallers to place thousands of illegal calls per day, many scammers are adjusting their approach to focus on quality over quantity. Scammers do this by tailoring their scams to relevant societal events in the United States, as they are more believable to the target.

    In July 2021, RoboKiller observed a 25% increase in home and mortgage insurance offer phone scams, likely driven by natural disasters on the West Coast. Scammers often target regional area codes known to be impacted by disasters such as wildfires in an attempt to steal from the most vulnerable.Those impacted by the wildfires can get 30 days of free phone scam protection with RoboKiller by using promo code RELIEF2021.

    LISTEN TO AN INSURANCE ROBOCALL SCAM BLOCKED BY ROBOKILLER 

    JULY 2021 KEY PHONE SCAM TRENDS

    Top Five Most Spam-Called States:

    State

    Total Estimated Spam Calls

    Estimated Spam Calls Per Person

    Texas

    694,868,695

    29

    California

    575,082,277

    17

    Florida

    372,302,984

    21

    Ohio

    247,038,132

    25

     New York

    240,930,116

    15

    Top Phone Scams Nationwide:

    Robocall Scam
    Category

    Estimated Spam
    Calls

    % of Total
    Robocalls

    Robocall Examples

    Vehicle Warranty

    941,370,820

    16.39%

    Listen to Scam Recording

    Health Insurance

    237,209,365

    4.13%

    Listen to Scam Recording

    Insurance Scams

    261,332,351

    4.55%

    Listen to Scam Recording

    *All audio examples are phone scams blocked and audio fingerprinted by RoboKiller

    Top Five Most Spam-Texted States:

    State

    Total Estimated Spam Text
    Messages

    Estimated Spam Texts Per
    Person

    Texas

    735,448,234

    31

    New York

    569,345,937

    35

    California

    592,558,568

    18

    Florida

    323,336,603

    18

    Ohio

    316,289,396

    33

    Top Text Scams Nationwide:

    Spam Text Category

    Estimated Spam Texts

    % of Total Spam Texts

    Amazon, UPS, & Other Delivery Scams

    1,511,743,773

    21.8%

    COVID-19

    287,671,219

    4.15%

    Bank Scams

    200,188,679

    2.89%

    Tips On How To Stop Phone Scams:

    • Don't answer phone calls from unknown phone numbers, especially those that call or text at odd hours.
    • Never provide personal, banking, or sensitive information over the phone to any caller.
    • Don't follow any prompts like "Press 1" or click any links.
    • Download a spam call and text blocker like RoboKiller to equip your phone with the latest phone-scam-fighting technology. Apps like RoboKiller use global databases of millions of known scams to prevent scammers from reaching you in the first place.

    RoboKiller's Data Insights
    RoboKiller's robocall and spam text insights are powered by a global database of millions of known phone scams and audio fingerprints. Data are estimated by monitoring observed robocall and spam text trends for Americans who have trusted RoboKiller to stop their spam calls. RoboKiller's proprietary data insights have been featured nationally by more than 300 media outlets, including the New York Times, ABC World News, NBC Nightly News, and many more. 

    For a comprehensive analysis of robocall trends in specific locations, details about particular phone scams, or any other related custom inquiries, please contact RoboKiller's robocall insights team here or at pr@robokiller.com.

    About RoboKiller
    With more than 12 million downloads and $300 million in losses prevented, RoboKiller is the leading independent spam call and text blocker in the United States. RoboKiller has been named a leader in technical and mobile achievement by the Webby Awards, Media Excellence, Best in Biz, and more. RoboKiller was also named the most effective solution to robocalls by the FTC. RoboKiller is available for download in the Apple App Store and Google Play. To learn more, visit www.robokiller.com

    RoboKiller, a Teltech brand, is a division of Mosaic Group, an IAC Company (NASDAQ: IAC).

    Media Contacts 
    Zapwater Communications
    Teltech@zapwater.com

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    SOURCE RoboKiller

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