Resilience in Homebuying Demand Despite Job Losses and Coronavirus Spread

SEATTLE, April 9, 2020 /PRNewswire/ -- (NASDAQ: RDFN) — The U.S. is confronting what is likely to be the deadliest week so far in the coronavirus outbreak, and with over 10 million new unemployment claims over the past two weeks, the backdrop for the housing market is fairly bleak, according to the latest weekly update from Redfin.

Yet somehow the stability in homebuying demand Redfin saw last week has extended into this week. Redfin measures homebuying demand by the annual growth rate in customers going on their first tour with a Redfin agent. For the seven days ended April 7, homebuying demand was down 26% compared to the prior year. When Redfin reported on this number last week, it was down 33% compared to the prior year. The majority of the improvement from last week is a result of Redfin routing a larger share of customer inquiries from Redfin.com to its own agents and referring fewer to partner agents.

The recent stability is encouraging after several weeks of free-falling homebuying demand; in January and February Redfin's homebuying demand was up 27% compared to the prior year.

"The resilience in homebuying demand may be driven by the recent rally in the stock market which gained 20% since it bottomed out on March 23, by low mortgage rates which are now back below 3.5%, or by the simple lure of getting a deal," said Redfin lead economist Taylor Marr. "Since sellers have pulled out of the market as much as buyers, home values are holding steady. But until we see a slowdown in new COVID-19 infections, hospital admissions, and deaths, it's too soon to say if we've reached the bottom for the housing market."

Personal Safety Concerns Accelerate the Move to a Virtual World
Getting access to a property for in-person showings is getting increasingly complicated as buyers, sellers, and agents all increase safety precautions. Miriam Westberg, a Redfin agent in San Francisco said, "Every house is now like a luxury listing. Buyers need to be pre-approved with a reputable lender and most listing agents will ask 20 questions to see how serious they are before you can walk through the door." Sellers are leaving cabinets and closets open for a touchless tour, agents are donning gloves and masks, and in California, prospective buyers have to sign a form certifying that they don't have coronavirus.

More and more, buyers are opting to tour the home remotely via video chat with either their agent, the seller, or sometimes even a tenant broadcasting the interior of the house back to the buyers' living room. Last weekend, 32% of Redfin tour requests were for video chat tours, up slightly from 30% of tour requests the prior weekend.

On April 2, Redfin made it easier for prospective buyers to view listings online, highlighting its virtual walkthroughs front and center on Redfin.com. The number of daily clicks on virtual walkthroughs has more than doubled since Redfin last updated its site.

For buyers who want a real-time showing but aren't ready to schedule a private showing, Redfin has moved the open house online, as well. Last weekend Redfin live-streamed 10 open houses, with buyers directing the listing agent which rooms to visit by text chat. This is a tiny fraction of the homes Redfin has for sale, but just a few weeks ago video chat tours were only 0.2% of tour requests.

Most Sellers Are Sitting This Spring Out
Nationwide, new listings are down 44% compared to the prior year for the seven days ending April 3. That's a significant pullback compared to the 33% decline Redfin reported last week, and there's no indication this trend will reverse anytime soon.

The big question is whether sellers will be able to wait until stay-at-home orders are lifted. Redfin agents report that many sellers want to list in early to mid-May, but it's still unclear whether the orders will be lifted by then. Some sellers may not be able to wait any longer if they've already moved or their family simply doesn't fit in their old home anymore.

But some sellers are pressing forward despite the stay-at-home restrictions. Sylva Khaylian, a Redfin agent in Los Angeles reported that a lot of her sellers are worried prices will be lower later and just want to get on with it. Redfin interviewed 16 clients this past week, and only one-third of them felt confident about their sale. Clients with homes in affordable or highly-desirable neighborhoods still felt the market was in their favor.

Sales Down, Prices Flat
With fewer homes to choose from, pending sales are down 49% in the seven days ending March 28th. Now Redfin is getting its first view into closed sales since the pandemic began, which were only down 13% for the same seven-day period. But, Redfin expects the weakness in pending sales to spread to closed sales as April progresses.

It's still a little too soon to look at the impact of the pandemic on sale prices, but the median price for new listings continued to fall to $309,000 from $330,000 earlier this year. Median listing prices are now flat with last year after being up 8% at the peak in February. Some of the price decline is due to a bigger slowdown in the luxury market, with homes above $750,000 only representing 8% of new listings since mid-March compared to 9.3% in the prior year.

Surprisingly, Redfin still isn't seeing an increase in price reductions compared to the same time last year. Rather than reducing the price, sellers may be pulling their homes off the market to wait for a better time. Sellers were twice as likely to withdraw from the market in the seven days ended April 3 as they were at the same time last year.

A New Kind of Bidding War
Despite the decline in pending sales, the combination of fewer new listings and more sellers backing out of the market means that the number of homes for sale is now down 19% compared to last year. When Redfin reported this last week it was down 17%.

MaryDell Penney, the Redfin market manager in North Florida, said the market for affordable homes continues to be competitive, attributing the strength in that segment of the market to low interest rates. Competition for affordable homes is a sentiment we heard echoed by Redfin agents across the country.

But the bidding wars aren't the 10-offer, $50,000 dollars-over-list-price battle royales Redfin saw earlier in the year. Leslie White, a Redfin agent in Washington D.C., said an offer at list price and a personal letter to the seller was good enough to beat out two other buyers. Her buyers had included an escalation clause to automatically increase the price of their offer if another offer came in at a higher price, but they didn't need to use it.

Keep an Eye on the Mortgage Market
Rates for a 30-year mortgage have dropped back to 3.4% as of April 6, but there has been a disturbance in the mortgage force. Most lenders have stopped making jumbo loans for high-priced homes, citing an increased risk of default. The big banks like Wells Fargo are still making jumbo loans, but now require 20% down-payments and have instituted a number of other restrictions.

At the other end of the market, many lenders have also stopped originating Federal Housing Administration (FHA) loans. FHA loans are often used by first-time home-buyers because they let buyers put as little as 3.5% down and are more lenient for borrowers with lower credit scores. Lenders and government regulators alike have started to worry that an increasing percentage of first-time buyers may not be able to make their monthly payments as the economy continues to stagger under the weight of the coronavirus.

To read the full update, please visit: https://www.redfin.com/blog/coronavirus-impact-on-real-estate-industry/

To view charts highlighting more housing data from this past week, please visit: https://www.redfin.com/blog/6-charts-how-coronavirus-affecting-housing/

Redfin is publishing this housing-market update as a way to inform our customers, not our investors. Even though we're notifying investors through a government filing about this customer update, we're not updating, withdrawing, or affirming the first quarter financial guidance we issued on February 12, 2020. No one should try to determine our revenues based on our remarks about our own homebuying demand data, since the rate at which demand turns into home purchases has varied at Redfin. Similarly, no one should draw conclusions about our listing business based on the data we share about industry-wide inventory trends, since our own listing demand varies based on changes to our website and our pricing, and because of many other factors. Unless otherwise noted, all data in this update is as of April 8, 2020.

About Redfin
Redfin (www.redfin.com) is a technology-powered real estate brokerage, combining its own full-service agents with modern technology to redefine real estate in the consumer's favor. Founded by software engineers, Redfin has the country's #1 brokerage website and offers a host of online tools to consumers, including the Redfin Estimate, the automated home-value estimate with the industry's lowest published error rate for listed homes. Homebuyers and sellers enjoy a full-service, technology-powered experience from Redfin real estate agents, while saving thousands in commissions. Redfin serves more than 90 major metro areas across the U.S. and Canada. The company has helped customers buy or sell homes worth more than $115 billion.

For more information or to contact a local Redfin real estate agent, visit www.redfin.com. To learn about housing market trends and download data, visit the Redfin Data Center. To be added to Redfin's press release distribution list, email press@redfin.com. To view Redfin's press center, click here.

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SOURCE Redfin