Regis Reports First Quarter 2019 Results and Profitable Sale, Excluding Goodwill Derecognition, of 124 Company Owned Salons to Franchisees

Regis Corporation (NYSE: RGS):

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Regis Corporation (NYSE: RGS), a leader in the haircare industry, whose primary business is owning, operating and franchising hair salons, today reported first quarter 2019 net loss from continuing operations of $0.5 million, or $0.01 per diluted share as compared to net income from continuing operations of $8.4 million, or $0.18 per diluted share in the first quarter of 2018. The Company’s reported results include $11.1 million of non-cash goodwill derecognition associated with the sale of 124 salons to Franchisees and $4.0 million of other discrete costs, partially offset by $3.3 million of related tax benefits. Excluding discrete items, and the losses from discontinued operations, the Company reported first quarter 2019 as adjusted net income of $11.3 million, or $0.25 earnings per diluted share versus net income of $2.4 million, or $0.05 earnings per diluted share, for the same period last year.

Total revenue in the quarter of $287.8 million decreased $27.6 million, or 8.8%, year-over-year driven primarily by the net closure of 681 unprofitable salons and the conversion of 477 company-owned salons to franchised locations over the past 12 months. These reductions were offset by revenue growth in the Company's Franchise segment and a 50 basis point improvement in same-store sales in Company-owned salons. The positive same store sales performance was the result of a 4.2% increase in ticket partially offset by a 3.7% decline in year-over-year traffic, which the Company defines as total transactions.

First quarter adjusted EBITDA of $25.1 million was $2.8 million, or 12.6% favorable versus the same period last year. Excluding the $7.1 million gain from the sale of salons during the quarter, adjusted EBITDA was $18.0 million.

Hugh Sawyer, President and Chief Executive Officer, commented, "We continue to see signs of progress in our ongoing efforts to transform our business thanks to the efforts of our dedicated associates and franchisees."

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First quarter revenue, as adjusted, for the Company-owned salon segment decreased $39.1 million, or 13.5%, versus the prior year to $249.8 million. The year-over-year decline in revenue was driven by the decrease of approximately 1,158 salons over the past 12 months and unfavorable foreign currency impacts, partially offset by an increase in same-store sales of 0.5%. The year-over-year increase in same store sales was driven by a 4.2% increase in average ticket, partially offset by a decrease in traffic of 3.7%.

First quarter adjusted EBITDA of $27.6 million decreased $5.7 million, or 17.1% versus the same period last year driven primarily by the sale of salons to franchisees over the past 12 months, stylist minimum wage and commission increases and strategic investments in marketing and advertising, including the support of our Supercuts MLB sponsorship partially offset by management initiatives.

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First quarter Franchise revenue was $38.0 million, a $11.4 million, or 43.0%, increase compared to the prior year quarter. Royalties and fees were $22.4 million, a $3.5 million, or 18.6% increase versus the same period last year. Royalties and fees increased 18.6% driven primarily by positive same-store revenue and increased franchise salon counts. Product sales to franchisees of $15.6 million increased $7.9 million versus the same period last year.

Franchise adjusted EBITDA of $9.9 million improved $1.3 million, or 15.4% year-over-year.

At the close of the quarter approximately 52.4% of the Company’s salon portfolio is franchised (including the salons that make up The Beautiful Group) and 47.6% is company-owned salons.

Other Company Updates

Adoption of New Accounting Standard
On July 1, 2018, the Company adopted amended revenue recognition guidance. For comparability the Company has adjusted prior reporting periods, including the three months ended September 30, 2017. As a result, future financial statements we issue will be comparable to the prior year results, but they will not be comparable to the financial results issued previously.

Consolidated Year-Over-Year General & Administrative ("G&A") Comparability
The Company realigned its field leadership team by brand during the prior year first fiscal quarter. An outcome of this reorganization is that the costs associated with senior district leaders were moved out of cost of goods sold and site operating expense, where the expense had historically been recorded, and into G&A. The Company notes that this change, which affected one month of comparability during the quarter, does not impact the overall consolidated results but does result in an $2.8 million decrease in cost of goods sold and site expense, and a corresponding $2.8 million increase to G&A this quarter, when compared to the comparable period last year. The Company noted that it expects that the first quarter of fiscal 2019 will be the last quarter in which its year-over-year comparability will be impacted due to this prior year field leadership realignment.

Transformational Strategy Update
The Company continued to make progress implementing its transformational strategy and operational turnaround initiatives focused on improving the performance of Company-owned salons, while at the same time accelerating the growth of its franchise portfolio. During the quarter, the Company:

• Repurchased 1,100,000 common shares at a total price of $19.3 million. During the quarter, as previously disclosed, the Company's Board of Directors authorized an additional $200 million for share repurchases.
• Executed a number of operational initiatives, building on its previously discussed management initiatives, to stabilize performance and establish a platform for longer-term revenue and earnings growth in Company-owned salons. The Company estimates the initiatives delivered benefit in a range of $3 million to $5 million in the first quarter of fiscal 2019.
• Converted 124 Company-owned salons to franchise locations. The impact of these transactions is as follows:

Non-GAAP reconciliations:

For GAAP to non-GAAP reconciliations, please refer to attached section titled "Non-GAAP Reconciliations." A complete reconciliation of reported earnings to adjusted earnings is included in this press release and is available on the Company’s website at www.regiscorp.com.

Earnings Webcast

Regis Corporation will host a conference call via webcast discussing first quarter results today, October 30, 2018, at 9 a.m., Central time. Interested parties are invited to participate in the live webcast by logging on to www.regiscorp.com or participate via telephone by dialing (800) 458-4121 and entering access code 7919424. A replay of the presentation will be available later that day. The replay phone number is (888) 203-1112, access code 7919424.

About Regis Corporation
Regis Corporation (NYSE:RGS) is a leader in beauty salons and cosmetology education. As of September 30, 2018, the Company owned, franchised or held ownership interests in 8,115 worldwide locations. Regis’ corporate and franchised locations operate under concepts such as Supercuts^®, SmartStyle^®, MasterCuts^®, Regis Salons^®, Sassoon^®, Cost Cutters^®, Roosters^® and First Choice Haircutters^®. Regis maintains an ownership interest in Empire Education Group in the U.S. For additional information about the Company, including a reconciliation of certain non-GAAP financial information and certain supplemental financial information, please visit the Investor Information section of the corporate website at www.regiscorp.com. To join Regis Corporation’s email alert list, click on this link:

http://www.b2i.us/irpass.asp?BzID=913&to=ea&Nav=1&S=0&L=1

This press release contains or may contain "forward-looking statements” within the meaning of the federal securities laws, including statements concerning anticipated future events and expectations that are not historical facts. These forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The forward-looking statements in this document reflect management’s best judgment at the time they are made, but all such statements are subject to numerous risks and uncertainties, which could cause actual results to differ materially from those expressed in or implied by the statements herein. Such forward-looking statements are often identified herein by use of words including, but not limited to, "may,” "believe,” "project,” "forecast,” "expect,” "estimate,” "anticipate,” and "plan.” In addition, the following factors could affect the Company’s actual results and cause such results to differ materially from those expressed in forward-looking statements. These factors include the continued ability of the Company to implement its strategy, priorities and initiatives; our ability to attract, train and retain talented stylists; financial performance of our franchisees; acceleration of sale of certain salons to franchisees; The Beautiful Group's ability to transition and operate its salons successfully, as well as maintain adequate working capital; the ability of the Company to maintain a satisfactory relationship with Walmart; marketing efforts to drive traffic; changes in regulatory and statutory laws including increases in minimum wages; our ability to maintain and enhance the value of our brands; premature termination of agreements with our franchisees; our ability to manage cyber threats and protect the security of sensitive information about our guests, employees, vendors or Company information; reliance on information technology systems; reliance on external vendors; competition within the personal hair care industry; changes in tax exposure; changes in healthcare; changes in interest rates and foreign currency exchange rates; failure to standardize operating processes across brands; consumer shopping trends and changes in manufacturer distribution channels; financial performance of Empire Education Group; the continued ability of the Company to implement cost reduction initiatives; compliance with debt covenants; changes in economic conditions; changes in consumer tastes and fashion trends; exposure to uninsured or unidentified risks; ability to attract and retain key management personnel; reliance on our management team and other key personnel or other factors not listed above. Additional information concerning potential factors that could affect future financial results is set forth in the Company’s Annual Report on Form 10-K for the year ended June 30, 2018. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. However, your attention is directed to any further disclosures made in our subsequent annual and periodic reports filed or furnished with the SEC on Forms 10-K, 10-Q and 8-K and Proxy Statements on Schedule 14A.

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(1) Same-store sales are calculated on a daily basis as the total change in sales for company-owned locations that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date same-store sales are the sum of the same-store sales computed on a daily basis. Locations relocated within a one-mile radius are included in same-store sales as they are considered to have been open in the prior period. Same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation.

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Non-GAAP Reconciliations

We believe our presentation of non-GAAP operating income, net income, net income per diluted share, and other non-GAAP financial measures provides meaningful insight into our ongoing operating performance and an alternative perspective of our results of operations. Presentation of the non-GAAP measures allows investors to review our core ongoing operating performance from the same perspective as management and the Board of Directors. These non-GAAP financial measures provide investors an enhanced understanding of our operations, facilitate investors’ analyses and comparisons of our current and past results of operations and provide insight into the prospects of our future performance. We also believe the non-GAAP measures are useful to investors because they provide supplemental information research analysts frequently use to analyze financial performance.

The method we use to produce non-GAAP results is not in accordance with U.S. GAAP and may differ from methods used by other companies. These non-GAAP results should not be regarded as a substitute for corresponding U.S. GAAP measures but instead should be utilized as a supplemental measure of operating performance in evaluating our business. Non-GAAP measures do have limitations in that they do not reflect certain items that may have a material impact upon our reported financial results. As such, these non-GAAP measures should be viewed in conjunction with both our financial statements prepared in accordance with U.S. GAAP and the reconciliation of the selected U.S. GAAP to non-GAAP financial measures, which are located in the Investor Information section of the corporate website at www.regiscorp.com.

Non-GAAP reconciling items for the three ended months ended September 30, 2018 and 2017:

The following information is provided to give qualitative and quantitative information related to items impacting comparability. Items impacting comparability are not defined terms within U.S. GAAP. Therefore, our non-GAAP financial information may not be comparable to similarly titled measures reported by other companies. We determine which items to consider as "items impacting comparability” based on how management views our business, makes financial, operating and planning decisions and evaluates the Company’s ongoing performance. The following items have been excluded from our non-GAAP results:

• Severance expense.
• Professional fees.
• Gain on life insurance proceeds.
• Executive transition costs.
• Goodwill derecognition.
• Discontinued operations.

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REGIS CORPORATION
Reconciliation of reported U.S. GAAP net income (loss) to adjusted EBITDA, a non-GAAP financial measure
(Dollars in thousands)
(unaudited)

Adjusted EBITDA
EBITDA represents U.S. GAAP net income (loss) for the respective period excluding interest expense, income taxes and depreciation and amortization expense. The Company defines adjusted EBITDA, as EBITDA excluding identified items impacting comparability for each respective period. For the three months ended September 30, 2018, the items impacting comparability consisted of the items identified in the non-GAAP reconciling items for the respective periods. The impacts of the income tax provision adjustments associated with the above items are already included in the U.S. GAAP reported net income (loss) to EBITDA reconciliation, therefore there is no adjustment needed for the reconciliation from EBITDA to adjusted EBITDA.

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REGIS CORPORATION
Reconciliation by reportable segment of reported U.S. GAAP gross profit (excluding depreciation and amortization) to adjusted gross profit (excluding depreciation and amortization), a non-GAAP financial measure
(Dollars in thousands)
(Unaudited)

Gross profit
The Company defines gross profit as service and product revenues less cost of service and cost of product, excluding depreciation and amortization. Non-GAAP gross profit is gross profit, as defined by the Company, adjusted for items impacting comparability for each respective period.

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