22.05.2008 19:30:00
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Pitney Bowes Group 1 Software Honors Award Winners at Annual Customer Conference
Pitney Bowes Group 1 Software today announced the customer
innovation winners at its annual customer conference being held this
week in Las Vegas. The awards program recognizes customers who are
creatively driving business innovation with new, dynamic uses of Pitney
Bowes Group 1 Software solutions. Companies from all over the world
submitted entries. The winners in three categories are:
Organizational Impact — ShenZhen Telco
Prior to working with Pitney Bowes Group 1 Software, Shenzhen Telecom, a
branch of China Telecom Corporation Limited, relied on a complex, time
consuming system of issuing paper bills, which were difficult for
customers to understand and prompted numerous calls to the customer
service department. ShenZhen Telecom implemented Group 1® Software e-billing solution to develop customized bills for
customers, resulting in cost savings and improved quality of service.
Runner Up — Distribution Services Technical Achievement — KnowledgeBase
Marketing
KnowledgeBase Marketing (KBM), a direct marketing firm, worked with
Pitney Bowes Group 1 Software to migrate to an open system
service-oriented architecture (SOA) environment to help process data
faster and more cost effectively. KBM can now process customer data
records more rapidly, accurately and efficiently while reducing costs
and continuing excellent customer relationship management.
Runner Up — Ceridian Unique & Unusual — Spokane Teachers
Credit Union
The Spokane Teachers Credit Union (STCU) implemented Group 1 Software’s
DataFlow™ solution to catalog more detailed,
current and relevant information on customers’
records. Staff members can now have much more personalized interactions
with customers, helping the STCU differentiate itself in a competitive
market and create lasting customer bonds. Since June of 2007, STCU
reports an increase in staff referrals by more than 280 percent as a
result of improved customer relationship management tools.
"We are thrilled to honor this year’s
award winners and recognize the innovative and distinct ways they are
using Pitney Bowes Group 1 Software solutions. Many thanks to all of
this year’s participants,”
said Mike Hickey, president, Pitney Bowes Software.
Judges for the awards in customer
innovation were made up of a cross-section of Pitney Bowes Group 1
Software executives and industry experts.
About Pitney Bowes Group 1 Software, Inc.
Pitney Bowes Group 1 Software, part of Pitney Bowes, Inc. (NYSE:PBI),
provides innovative software solutions that help more than 3,000
organizations maximize the value of customer data to improve
profitability, increase effectiveness, strengthen customer relationships
and streamline mailroom operations. Industry leaders - Entergy, ING,
L.L. Bean, MapQuest, Microsoft, Safeco Insurance, Wal-Mart and Wells
Fargo - rely on the company's solutions. Visit www.g1.com
and www.pb.com for more information.
Group 1 and Group 1 Software are trademarks or registered trademarks
of Pitney Bowes Software Inc. Pitney Bowes and the Pitney Bowes Process
Bar Design are trademarks or registered trademarks of Pitney Bowes Inc. All other brand names and trademarks are the property of their
respective owners. Of Note This press release contains forward-looking statements that involve
risks and uncertainties. For this purpose, any statement that is not a
statement of historical fact is a forward-looking statement, including
without limitation statements concerning market demand for Group 1
Software's products and solutions, the potential benefits of Group 1's
software to customers, and the integration of Group 1's software
offerings with existing solutions. Factors that may cause these
statements not to be true or to differ materially from the manner in
which they are presented include potential difficulties related to third
party integration of Group 1's software, market acceptance of Group 1's
offerings, decreased spending by customers or potential customers on
technology solutions and the impact of economic trends that affect
generally the market for Group 1's software and other product
offerings. Group 1 takes no responsibility to update any forward-looking
statements.
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