18.01.2005 14:07:00

NetCracker Kicks Off 2005 with Big Win: Announces Contract with Tier O

WALTHAM, Massachusetts, January 18 /PRNewswire/ --

- NetCracker solution will be used to deliver services across Canada

NetCracker Technology, a leading provider of OSS and IT Infrastructure Management solutions, announced today that it has signed a software contract with TELUS Corporation (TSX: T, T.NV; NYSE: TU), one of Canada's leading telecommunications companies. The NetCracker solution will be a key component of TELUS'next-generation network inventory and fulfillment systems and will be deployed across its wireline network.

The TELUS contract represents a significant win for NetCracker, which was selected over its competitors after an extensive due diligence process that included proofs-of-concept and references. Ultimately, the NetCracker solution will replace TELUS' legacy systems and will be integrated with TELUS' network management and billing applications.

"We spent a great deal of time determining the best solution and evaluating the software options available to us," said Kevin Salvadori, TELUS executive vice president, Business Transformation and chief information officer. "We chose NetCracker because of its combination of proven carrier experience, its comprehensive software solution and its implementation expertise."

"We are confident that the NetCracker solution will enable TELUS to realize their business objectives, and we look forward to working with the TELUS team," said Andrew Feinberg, President and CEO of NetCracker, "Winning a contract with a world-class carrier such as TELUS is important to us. I see this as a testament to the strength of our overall solution offering and the positive results that our customers have achieved using NetCracker."

NetCracker has a number of major contracts around the globe including Telstra, the largest service provider in Australia; Covad, which operates the only nationwide DSL network in North America; Time Warner Telecom, the leading provider of metro-area broadband optical networks and services to businesses; and Omnitel, the largest GSM operator in the Baltic states. NetCracker also counts telecom heavyweights Swisscom, MGTS, and TeliaSonera among its many customers.

About NetCracker Technology

NetCracker Technology is a leading provider of OSS solutions for telecommunications service providers, government agencies and cable operators. The NetCracker OSS solution combines software, services and expertise to help customers address their most pressing OSS challenges so that they can deliver products to the market more rapidly and profitability. NetCracker solutions help customers deploy new products, reduce service delivery costs, manage network inventory, and track telecom assets. NetCracker's pre-integrated product modules include Network Inventory Management, Auto Design & Assign, Network Discovery & Reconciliation, Outside Plant, Order Management, Asset Management and Telecom Cost Management. Founded in 1993, NetCracker Technology is headquartered in Waltham, MA, and can be reached at +1-781-419-3300 or http://www.netcracker.com.

About TELUS

TELUS (TSX: T, T.NV; NYSE: TU) is the largest telecommunications company in Western Canada and the second largest in the country, with more than US$7.5 billion of annual revenue, 4.8 million network access lines and 3.8 million wireless subscribers. The company provides subscribers with a full range of telecommunications products and services including data, voice and wireless services across Canada, utilizing next generation Internet-based technologies. TELUS was a premier founding supporter of the successful bid to bring the 2010 Olympic and Paralympic Winter Games to Canada.

NetCracker is a registered trademark of NetCracker Technology Corporation. All other company or product names mentioned in this press release may be trademarks or registered trademarks of the respective companies of which they are associated.

Press/Analyst Contact: Company Contact: Kimberly Maxwell Margie Livingston NetPR NetCracker Technology +1-850-835-2694 +1-781-419-3300 kimberly@netpr.net margie.livingston@netcracker.com

Web site: http://www.netcracker.com

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