08.04.2008 12:00:00
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NetCom Selects Comverse Multimedia Call Completion to Boost ARPU
Comverse, the world's leading supplier of software and systems enabling
network-based multimedia enhanced communication and billing services,
today announced that wireless operator NetCom of Norway, a subsidiary of
TeliaSonera (Stockholm: TLSN.ST), has selected Comverse Multimedia Call
Completion as part of a Total Call Completion strategy designed to
address the needs of voicemail and non-voicemail users alike, optimize
network resources, increase end user satisfaction and steer virtually
all network traffic to a billable conclusion.
"Far too many calls made on our network used
to be uncompleted, causing user frustration, highly inefficient and
uncompensated usage of network resources, and a loss of significant
potential revenue,” said Vegard Kjenner, head
of Services at NetCom. "The Total Call
Completion approach transforms a high percentage of calls that formerly
would have been lost to the network into completed calls, SMS messages
and callbacks. Comverse’s proactive service
ideas have consistently benefited us throughout our long-term
relationship, with marketing support to ensure the successful launch and
market success of the services.”
Complementing existing call completion solutions such as Voicemail and
Who Called, which delivers information about missed calls, Comverse
Multimedia Call Completion addresses the preferences of the
non-voicemail user segment. Upon calling an unavailable person who does
not have voicemail, the calling party is encouraged to record a voice
message that is delivered immediately by MMS or SMS. The called party
instantly sees the notification and clicks to hear the message. Messages
are viewed in a visual manner and can be heard in any desired order.
Single-keypress callbacks further boost traffic, user satisfaction and
network activity. Moreover, the Multimedia Call Completion experience
can be enhanced and made more fun with multimedia elements, such as
personalized or operator-branded video clips and animated graphics.
"Based on Comverse's InSight platform already
deployed with NetCom, Multimedia Call Completion integrates effectively
with Voicemail, Who Called and other elements of the Total Call
Completion Suite to give a best-of-breed comprehensive solution and
operational cost savings,” said Comverse EMEA
President Benny Einhorn. "As an integral part
of a total approach to address and monetize former lost call scenarios,
Multimedia Call Completion helps to boost voice and data revenues from
the existing user base and traffic. It also improves the user experience
for all user segments. Like other long-term Comverse customers who build
on their success by expanding their portfolio of Comverse solutions,
this move by NetCom highlights the consistent quality and effectiveness
of our solutions and support.” About NetCom
Founded in 1993, Norwegian mobile phone operator NetCom is the
second-largest mobile phone operator in Norway, with 1.7 million
subscribers. It is owned by the Swedish and Finnish company TeliaSonera —
the dominant telephone company and mobile network operator in the Nordic
and Baltic region, and also active in other countries in Eastern Europe,
Central Asia and Spain, with more than 106 million mobile customers. For
more information about NetCom see their website at www.netcom.no About Comverse
Comverse is the world’s leading provider of
software and systems enabling network-based messaging and content
value-added services, prepaid, postpaid and converged billing and
IP communications. Comverse solutions generate revenues, strengthen
customer loyalty and improve operational efficiency for over 500
communication service providers in more than 130 countries. The
company's Total CommunicationSM portfolio
facilitates personalized lifestyles in an evolving connected world and
is based on the InSight™ Open Services
Environment. Comverse’s solutions support
flexible deployment models, including in-network, hosted and managed
services, and can run on circuit-switched, VoIP, IMS and converged
network environments. Comverse is a subsidiary of Comverse Technology,
Inc. (CMVT.PK). For more information, visit www.comverse.com.
All product and company names mentioned herein may be registered
trademarks or trademarks of Comverse or the respective referenced
company(s). This release contains "forward-looking
statements” under the Private Securities
Litigation Reform Act of 1995 that involve risks and uncertainties.
There can be no assurances that any forward-looking statements will be
achieved, and actual results could differ materially from forecasts and
estimates. Important factors that could affect the company include: the
results of the investigation of the Special Committee, appointed by the
Board of Directors on March 14, 2006, of matters relating to the company’s
stock option grant practices and other accounting matters, including
errors in revenue recognition, errors in the recording of deferred tax
accounts, expense misclassification, the possible misuse of accounting
reserves and the understatement of backlog; the impact of any
restatement of financial statements of the company or other actions that
may be taken or required as a result of such investigation or as result
of the company’s VSOE evaluation; the company’s
inability to file reports with the Securities and Exchange Commission;
the effects of the delisting of the company’s
Common Stock from Nasdaq and the quotation of the company’s
Common Stock in the "Pink Sheets,”
including any adverse effects relating to the trading of the stock due
to, among other things, the absence of market makers; risks relating to
the company’s ability to relist its Common
Stock on NASDAQ; risks relating to alleged defaults under the company’s
ZYPS indentures, including acceleration of repayment; risks of
litigation (including the pending securities class action and derivative
lawsuits and any potential civil injunctive action by the Securities and
Exchange Commission) and of governmental investigations or proceedings
arising out of or related to the company’s
stock option practices or any other accounting irregularities or any
restatement of the financial statements of the company, including the
direct and indirect costs of such investigations and restatement; risks
related to Verint Systems Inc’s. merger with
Witness Systems, Inc., including risks associated with integrating the
businesses and employees of Witness; risks associated with integrating
the businesses and employees of the Global Software Services division
acquired from CSG Systems International, Netcentrex S.A. and Netonomy,
Inc.; changes in the demand for the company’s
products; changes in capital spending among the company’s
current and prospective customers; the risks associated with the sale of
large, complex, high capacity systems and with new product introductions
as well as the uncertainty of customer acceptance of these new or
enhanced products from either the company or its competition; risks
associated with rapidly changing technology and the ability of the
company to introduce new products on a timely and cost-effective basis;
aggressive competition may force the company to reduce prices; a failure
to compensate any decrease in the sale of the company’s
traditional products with a corresponding increase in sales of new
products; risks associated with changes in the competitive or regulatory
environment in which the company operates; risks associated with
prosecuting or defending allegations or claims of infringement of
intellectual property rights; risks associated with significant foreign
operations and international sales and investment activities, including
fluctuations in foreign currency exchange rates, interest rates, and
valuations of public and private equity; the volatility of macroeconomic
and industry conditions and the international marketplace; the risk of
declines in information technology spending; risks associated with the
company’s ability to retain existing
personnel and recruit and retain qualified personnel; and other risks
described in filings with the Securities and Exchange Commission. The
company undertakes no commitment to update or revise forward-looking
statements except as required by law.
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