08.04.2008 12:00:00

NetCom Selects Comverse Multimedia Call Completion to Boost ARPU

Comverse, the world's leading supplier of software and systems enabling network-based multimedia enhanced communication and billing services, today announced that wireless operator NetCom of Norway, a subsidiary of TeliaSonera (Stockholm: TLSN.ST), has selected Comverse Multimedia Call Completion as part of a Total Call Completion strategy designed to address the needs of voicemail and non-voicemail users alike, optimize network resources, increase end user satisfaction and steer virtually all network traffic to a billable conclusion. "Far too many calls made on our network used to be uncompleted, causing user frustration, highly inefficient and uncompensated usage of network resources, and a loss of significant potential revenue,” said Vegard Kjenner, head of Services at NetCom. "The Total Call Completion approach transforms a high percentage of calls that formerly would have been lost to the network into completed calls, SMS messages and callbacks. Comverse’s proactive service ideas have consistently benefited us throughout our long-term relationship, with marketing support to ensure the successful launch and market success of the services.” Complementing existing call completion solutions such as Voicemail and Who Called, which delivers information about missed calls, Comverse Multimedia Call Completion addresses the preferences of the non-voicemail user segment. Upon calling an unavailable person who does not have voicemail, the calling party is encouraged to record a voice message that is delivered immediately by MMS or SMS. The called party instantly sees the notification and clicks to hear the message. Messages are viewed in a visual manner and can be heard in any desired order. Single-keypress callbacks further boost traffic, user satisfaction and network activity. Moreover, the Multimedia Call Completion experience can be enhanced and made more fun with multimedia elements, such as personalized or operator-branded video clips and animated graphics. "Based on Comverse's InSight platform already deployed with NetCom, Multimedia Call Completion integrates effectively with Voicemail, Who Called and other elements of the Total Call Completion Suite to give a best-of-breed comprehensive solution and operational cost savings,” said Comverse EMEA President Benny Einhorn. "As an integral part of a total approach to address and monetize former lost call scenarios, Multimedia Call Completion helps to boost voice and data revenues from the existing user base and traffic. It also improves the user experience for all user segments. Like other long-term Comverse customers who build on their success by expanding their portfolio of Comverse solutions, this move by NetCom highlights the consistent quality and effectiveness of our solutions and support.” About NetCom Founded in 1993, Norwegian mobile phone operator NetCom is the second-largest mobile phone operator in Norway, with 1.7 million subscribers. It is owned by the Swedish and Finnish company TeliaSonera — the dominant telephone company and mobile network operator in the Nordic and Baltic region, and also active in other countries in Eastern Europe, Central Asia and Spain, with more than 106 million mobile customers. For more information about NetCom see their website at www.netcom.no About Comverse Comverse is the world’s leading provider of software and systems enabling network-based messaging and content value-added services, prepaid, postpaid and converged billing and IP communications. Comverse solutions generate revenues, strengthen customer loyalty and improve operational efficiency for over 500 communication service providers in more than 130 countries. The company's Total CommunicationSM portfolio facilitates personalized lifestyles in an evolving connected world and is based on the InSight™ Open Services Environment. Comverse’s solutions support flexible deployment models, including in-network, hosted and managed services, and can run on circuit-switched, VoIP, IMS and converged network environments. Comverse is a subsidiary of Comverse Technology, Inc. (CMVT.PK). For more information, visit www.comverse.com. All product and company names mentioned herein may be registered trademarks or trademarks of Comverse or the respective referenced company(s). This release contains "forward-looking statements” under the Private Securities Litigation Reform Act of 1995 that involve risks and uncertainties. There can be no assurances that any forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important factors that could affect the company include: the results of the investigation of the Special Committee, appointed by the Board of Directors on March 14, 2006, of matters relating to the company’s stock option grant practices and other accounting matters, including errors in revenue recognition, errors in the recording of deferred tax accounts, expense misclassification, the possible misuse of accounting reserves and the understatement of backlog; the impact of any restatement of financial statements of the company or other actions that may be taken or required as a result of such investigation or as result of the company’s VSOE evaluation; the company’s inability to file reports with the Securities and Exchange Commission; the effects of the delisting of the company’s Common Stock from Nasdaq and the quotation of the company’s Common Stock in the "Pink Sheets,” including any adverse effects relating to the trading of the stock due to, among other things, the absence of market makers; risks relating to the company’s ability to relist its Common Stock on NASDAQ; risks relating to alleged defaults under the company’s ZYPS indentures, including acceleration of repayment; risks of litigation (including the pending securities class action and derivative lawsuits and any potential civil injunctive action by the Securities and Exchange Commission) and of governmental investigations or proceedings arising out of or related to the company’s stock option practices or any other accounting irregularities or any restatement of the financial statements of the company, including the direct and indirect costs of such investigations and restatement; risks related to Verint Systems Inc’s. merger with Witness Systems, Inc., including risks associated with integrating the businesses and employees of Witness; risks associated with integrating the businesses and employees of the Global Software Services division acquired from CSG Systems International, Netcentrex S.A. and Netonomy, Inc.; changes in the demand for the company’s products; changes in capital spending among the company’s current and prospective customers; the risks associated with the sale of large, complex, high capacity systems and with new product introductions as well as the uncertainty of customer acceptance of these new or enhanced products from either the company or its competition; risks associated with rapidly changing technology and the ability of the company to introduce new products on a timely and cost-effective basis; aggressive competition may force the company to reduce prices; a failure to compensate any decrease in the sale of the company’s traditional products with a corresponding increase in sales of new products; risks associated with changes in the competitive or regulatory environment in which the company operates; risks associated with prosecuting or defending allegations or claims of infringement of intellectual property rights; risks associated with significant foreign operations and international sales and investment activities, including fluctuations in foreign currency exchange rates, interest rates, and valuations of public and private equity; the volatility of macroeconomic and industry conditions and the international marketplace; the risk of declines in information technology spending; risks associated with the company’s ability to retain existing personnel and recruit and retain qualified personnel; and other risks described in filings with the Securities and Exchange Commission. The company undertakes no commitment to update or revise forward-looking statements except as required by law.

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