Miller Systems Joins WebTrends Insight Network; Extends Existing Partn

Miller Systems Joins WebTrends Insight Network; Extends Existing Partnership to Help Clients Maximize Web Site ROI

    Business Editors/Technology Writers

    BOSTON--(BUSINESS WIRE)--Feb. 28, 2005--Miller Systems, one of Boston's premier technology consulting firms specializing in the design and development of elegant online user experiences, today announced that it has been approved by WebTrends, the web analytics market share leader and a business unit of NetIQ Corporation (Nasdaq:NTIQ), to join the WebTrends Insight Network (W.I.N.). As a W.I.N. member, Miller Systems extends its relationship with WebTrends as a certified WebTrends reseller and receives additional WebTrends training and education to help customers extend the value of their software and maximize the success of their online initiatives.
    The WebTrends Insight Network (W.I.N.) is an international group of leading web agencies and consultancies that develop best practices for their customers using WebTrends web analytics solutions. The W.I.N. creates additional revenue and market opportunities for member agencies that seek to expand their expertise in web analytics. W.I.N. members provide clients with strategic web design and performance measurement and analysis, and WebTrends provides members with WebTrends certified professional training and support.
    "As a WebTrends partner for more than five years, we have helped dozens of clients plan for, design and measure ROI for their web properties," said Seth Miller, Founder, President and CEO of Miller Systems, Inc. "With our best practices approach and continued support from WebTrends in the form of the W.I.N., we are well positioned to continue to give clients the tools they need to measure the value of their online investment, market with increased accuracy, and generate more opportunities and revenue."
    Miller Systems' Web Analytics services enable clients to grow their businesses by helping them aggregate and analyze data from web sites, portals, CRM, ERP, and other systems in order to better understand customers and prospects. Leveraging WebTrends solutions, Miller Systems makes analysis elegant and manageable, helping clients to:

--	Measure the effectiveness and usability of web sites and campaigns
--	Define a clear list of ROI-focused reports before any product is implemented or application is developed
--	Corroborate disparate data sources -- for example, web site traffic, customer purchase history, prospect or email subscriber email response and survey data, etc. to gain the most accurate intelligence possible
--	Use reports and analysis to create targeted lists for new marketing campaigns

    "We worked closely with Miller Systems to determine the best web analytics solution for us based on the results of a recent web site audit, and discovered we needed more accurate path analysis," said Christine Eyre, vice president of corporate marketing, LiveVault Corporation, the leading provider of disk-based online backup and recovery solutions. "Miller Systems' understanding of our business requirements, and its consultative approach, technical expertise and deep relationship with WebTrends made the process of selecting and upgrading to the new version of WebTrends smooth and painless. With our upgrade to WebTrends 7 complete, we now have a better understanding of where site traffic originates and how viewers navigate our site."
    "Miller Systems' approach to web design and development focuses on helping clients create web properties that are designed for analysis from the very beginning," said Brian Carman, vice president of sales and services at WebTrends. "As one of Boston's premier user experience consulting firms, Miller Systems' goal is to build web properties that meet stringent usability requirements and help clients measure for success, which makes the company an ideal W.I.N. partner."

    About Miller Systems

    Founded in 1995, Miller Systems solves business problems through the creation of elegant online user experiences. Our clients realize ROI through the design and development of award-winning web sites, enterprise portals, e-commerce systems, legacy integration, intranets, extranets, IT infrastructure. We provide clients with expertise and accountability during the entire engagement lifecycle by leveraging a unique blend of services that span use case design, graphic design, software engineering, IT consulting, and hosting solutions.
    We have delivered successful solutions for such companies as Priority Healthcare, Iron Mountain, Clean Harbors, Ciena, State Street Corporation, IDG/Computerworld, Lotus Development Corporation, Progress Software, NES Clothing, Brix Networks, Fabreeka International, and the Boston Society of Architects. Miller Systems is a member of the Inc 500 and Deloitte & Touche New England Technology Fast 50. For more information please visit our web site, at http://www.millersystems.com, call 617-266-4200, or send email to info@millersystems.com.

--30--BRM/se*

CONTACT: Miller Systems, Inc. Seth Miller, 617-266-4200, x222 seth@millersystems.com or Bluefin Communications Alana Suko, 781-258-5803 alana@millersystems.com

KEYWORD: MASSACHUSETTS INDUSTRY KEYWORD: HARDWARE SOFTWARE INTERNET E-COMMERCE MARKETING AGREEMENTS SOURCE: Miller Systems

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