31.01.2005 22:06:00

Micromuse's Business Service Management Solution Selected as 2005 Cod

Micromuse's Business Service Management Solution Selected as 2005 Codie Award Finalist


    Business Editors/High-Tech Editors

    SAN FRANCISCO--(BUSINESS WIRE)--Jan. 31, 2005--

Unique Service Modeling and Dashboarding Capabilities Prompt Nomination by SIIA for "Best Application Management Solution"

    Micromuse Inc. (Nasdaq: MUSE), the leading provider of ultra-scalable, realtime business and service assurance software announced today that the Software & Information Industry Association (SIIA), the principal trade association for the software and digital content industries, has selected Micromuse's Business Service Management (BSM) Solution as a 2005 Codie Awards finalist for "Best Application Management Solution." Codie Award winners will be selected by SIIA voting members and the 2005 awards will be presented at a black-tie gala on May 25, 2005 at Universal Studio's Globe Theater in Universal City, CA.
    "The 20th Annual Codie Awards continue the tradition of honoring the best of the software, content and education technology industries," said Ken Wasch, SIIA President. "When one considers the number of outstanding companies that competed this year, being named a Codie Awards finalist is a significant achievement."
    Established in 1986, the Codie Awards is the longest-running awards program in the software and information industry. The program acknowledges the industry's most innovative products and services through a combination of journalist and peer review. More than 1,000 nominations were submitted by over 800 companies for the 2005 awards.
    "This year's Codie Awards nominations included so many impressive software products and we are extremely honored to be recognized as a finalist for Best Application Management solution," said Craig Farrell, Micromuse's Chief Technology Officer. "The Codie Awards provide us with an opportunity to showcase our software's unparalleled ability to provide enterprises with realtime visibility into the health and performance of their critical business applications. We are proud to be associated with SIIA and look forward to the outcome of this recognition process."
    Micromuse's business service management (BSM) solution provides the single effective management interface from which to manage business service availability and performance. It automatically discovers business applications and their dependencies, builds and maintains a service dependency model, and auto-deploys agents for detailed application and system monitoring. Patented service dependency adapter technology allows for realtime collection of business indicator, dependency, status, and transaction information from virtually any data source, including ERP and CRM systems, configuration management databases (CMDB), element management systems (EMS), and custom applications. Automated analysis and advanced integrations with other management tools enable realtime application management, troubleshooting, service-level tracking, and reporting from one comprehensive BSM dashboard.
    For a complete list of 2005 Codie Awards finalists, visit http://www.siia.net/codies/2005/finalists.asp

    About SIIA

    The Software & Information Industry Association (SIIA) is the principal trade association for the software and digital content industry. SIIA provides global services in government relations, business development, corporate education and intellectual property protection to more than 750 leading software and information companies. For further information visit http://www.siia.net

    About Micromuse

    Micromuse Inc. (Nasdaq: MUSE) is the leading provider of ultra-scalable, realtime business and service assurance software solutions. The Netcool(R) software suite provides organizations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide realtime end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organizations to respond to problems quickly, streamline workflow processes and improve business uptime. Micromuse customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink, ITC DeltaCom, J.P. Morgan Chase, MCI, T-Mobile, and Verizon. Headquarters are located at 139 Townsend Street, San Francisco, Calif. 94107; (415) 538-9090. The Web site is at www.micromuse.com.

    Micromuse and Netcool are registered trademarks of Micromuse Ltd. All other trademarks and registered trademarks in this document are the properties of their respective owners.
    Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Any forward-looking statements we make are based on current expectations, and are subject to a number of risks and uncertainties. Actual results could differ materially.
    Factors that could cause actual future results to differ materially from the forward-looking statements include: fluctuations in customer demand; the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel); risks associated with the expansion of the Company's distribution channels; risk of new product introductions and customer acceptance of new products; rapid technological change which characterizes the Company's markets; risks associated with competition; risks associated with international sales; and the ability of the Company to compete successfully in the future; as well as risks relating to pending litigation, the completed restatement of certain of our financial statements, and other matters appearing under the caption "Risk Factors" in the Company's most recent Quarterly Reports on Form 10-Q and Form 10-K filed with the SEC and available on the Company's website. The Company disclaims any obligation or intention to update or revise any forward-looking statements.

--30--PP/ny*

CONTACT: Micromuse Inc. Nicole Fortenberry, 917-602-9834 nicole@micromuse.com

KEYWORD: CALIFORNIA INDUSTRY KEYWORD: SOFTWARE SOURCE: Micromuse Inc.

Copyright Business Wire 2005

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