Liz Bauer Named Chief Experience Officer to Turbocharge CSG Growth

CSG^® (NASDAQ: CSGS) today announced Liz Bauer as executive vice president and chief experience officer, a new role designed to connect the power of CSGs people and culture with its obsession to help customers solve their toughest business problems. Bauers expanded leadership responsibilities now include CSGs employee and customer experiences, marketing, sales enablement and communications. In this role, Bauer will amplify the impact CSG employees make as they strive every day to envision, invent and shape a better, more future-ready world.

Liz is one of the best, most connected, most impact driven executives with whom I have ever worked, said Brian Shepherd, CEO of CSG. Unleashing the power and collective impact of our diverse, global team under her leadership can help us delight our customers and our employees even more as we continue to execute against our bold $2 billion and beyond people-centric, growth strategy.

A 20+ year veteran of CSG, Bauers influence has stretched across the companys growth strategy, values-based culture, investor and analyst relations, marketing, and its customer-first business approach. With the addition of people and culture, Bauer will guide CSGs flexible-first workplace of the future philosophy focused on the continued elevation of CSGs culture; advancement of diversity, equity and inclusion; and development and support for all of its global employees.

CSGs success is founded on doing whats right for our people so that they can do whats best for our customers, said Bauer. Extraordinary customer experience starts with the employee, and that is why were bringing our people and customer experience teams closer together. Im honored to lead these talented teams as we elevate all of the amazing experiences that CSG proudly enables for many of the best brands in exciting high growth industry verticals all around the world.

In addition to her work at CSG, Bauer is a current and founding member of the TM Forum Diversity & Inclusion Council and member of the World 50 CXO community. She served on the board of the National Investor Relations Institute, the founding board of West Denver Preparatory Charter School and previously chaired the Rocky Mountain WICT Gala.

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About CSG

CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For 40 years, CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services, and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.

To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter.

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Contacts:

Tammy Hovey

Global Public Relations

+1 (917) 520-2751

tammy.hovey@csgi.com

John Rea

Investor Relations

+1 (210) 687-4409

john.rea@csgi.com

Contact Details

CSG

Tammy Hovey

+1 917-520-2751

tammy.hovey@csgi.com

Company Website

https://www.csgi.com