Intervoice Voice Portal Named 2007 Product of the Year

Intervoice, Inc. (Nasdaq: INTV) announced today that Intervoice Voice Portal (IVP) has been recognized as a 2007 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine. Demonstrating a commitment to improving the quality of the customer experience and being a valuable contributor to the technological advancement of the industry were factors that led to Intervoice’s election as an award recipient. In March 2007, Intervoice launched IVP and broke new ground for the industry at-large. As a standards-based, switch independent IVR and speech self-service platform, it is based on a flexible architecture to ensure optimal scalability. IVP enables the creation and execution of call control, speech and multimodal applications with server-side technology based on the latest standards. With its extensive development tools and Eclipse plug-ins. enterprises can easily create new call flows and applications, while leveraging existing intellectual property to accelerate application development and deployment. "Intervoice Voice Portal allows our customers to not only develop voice and speech applications, but also provides multimodal applications for simultaneous voice and data interaction,” said Ken Goldberg, senior vice president, marketing, alliances and corporate development for Intervoice. "These next-generation capabilities allow enterprises to give their customers the highest levels of personalized self-service with a choice of whether they want to interact with touch pad, stylus, keyboard, speech or any combination thereof. We recognize that flexibility and a choice of interaction method are important to today’s ‘mobile generation.’ This award recognizes our dedication to advancing application development for the mobile services market.” "Intervoice has proven they are committed to quality and excellence in solutions that improve the customer experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from Intervoice in the future,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. "For 10 years, Customer Interaction Solutions magazine has been recognizing companies that have demonstrated excellence in technological advancement and application refinements.” The 10th Annual Product of the Year Award winners will be featured in the January 2008 issue of Customer Interactions Solutions Magazine, the leading publication covering call centers, teleservices and CRM since 1982. For more information about the 2007 Product of the Year Awards, visit www.tmcnet.com. About Intervoice Intervoice is a world leader in providing scalable, switch-independent software and professional services that power standards-based voice portals, multi-channel IP contact centers, and next-generation mobile-enhanced services. Since 1983, Intervoice solutions have been used by many of the world’s leading banks, communications companies, healthcare institutions, utilities and government entities. With more than 5,000 customers in 75 countries, Intervoice helps enterprises and network operators stay competitive by offering their customers best-in-class services. The Intervoice Voice Portal, IP contact center software, IMS-enabled messaging products, and custom-built and packaged applications are available on-premise and, selectively, as managed or hosted services by Intervoice. For more information, visit www.intervoice.com. About Customer Interaction Solutions Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com. About TMC Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 6,000 most visited Web sites in the world by alexa.com*, TMCnet serves as many as three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference and Green Technology World Conference. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit www.tmcnet.com.