GoToMeeting Rated Highest in Web Conferencing Category from Nemertes Research Survey of IT Users

Citrix Online, a division of Citrix Systems, Inc. (NASDAQ:CTXS), today announced that its Citrix® GoToMeeting® solution was honored with the highest overall score in the Nemertes Research 2009 PilotHouse Web conferencing award program. Based solely on ratings from nearly 1,400 IT professionals who use conferencing technology, GoToMeeting outperformed the competition across the board in value and customer service.

Survey respondents cited flexible deployment options and cost savings as key value factors, and intuitiveness and simplicity as technological high points.

Highest Value Rating

The exceptional "bang for the buck” of GoToMeeting earned Citrix Online a value score of 4.02 out of 5, the highest of all vendors in the award program. According to Nemertes, "That score was driven primarily by the flexible deployment options and cost. No other Web-conferencing provider offers more service plans…[Customers] can choose from monthly or annual plans, which offer significant cost savings.” This winning value rating played a critical role in boosting the company’s total score.

Further, the Citrix Online solution received a very high score for technology, thanks to its simplicity and intuitiveness. They pointed to GoToMeeting features such as "Meet Now” instant meetings and strong security. "Customers rave about how easy it is to establish a meeting, invite participants, and organize the workspace,” Nemertes reported, "These features are especially important because a large majority of Citrix Online customers are small to midsize businesses and many have limited (if any) IT support. This simplicity makes it ideal for non-technical users who may otherwise stay away from online conferencing tools.”

"A majority (76 percent) of survey participants currently use or plan to implement Web conferencing, making this technology a standard part of the communications portfolio in many organizations,” says Katherine Trost, research analyst, Nemertes Research. "Hosted Web conferencing solutions such as GoToMeeting are more popular than in-house-deployed applications due primarily to lower up-front costs and easier support for remote users.”

"These results are especially meaningful for us because they reflect the candid opinions and experiences of customers with many Web conferencing tools to choose from,” said Elizabeth Cholawsky, vice president for products and client services for Citrix Online. "And they demonstrate very convincingly that our competitive differentiators of simplicity, affordability, flexible deployment options and rich functionality are highly valued by customers. Citrix Online is committed to an excellent customer experience and this award shows that we are delivering on that promise.”

GoToMeeting is an easy-to-use, secure, cost-effective and fast way to meet, demonstrate products, and collaborate online. Anyone with a PC and an Internet connection can host, attend, and participate within seconds – without training. The service offers flat-fee All You Can Meet™ licensing for any number of meetings of any length.

For more information about Citrix Online and GoToMeeting, visit www.citrixonline.com and www.gotomeeting.com.

About Citrix Systems, Inc.

Citrix Systems, Inc. is a leading provider of virtualization, networking and software-as-a-service (SaaS) technologies for more than 230,000 organizations worldwide. Its Citrix Delivery Center, Citrix Cloud Center (C3) and Citrix Online Services product families radically simplify computing for millions of users, delivering applications as an on-demand service to any user, in any location on any device. Citrix customers include the world’s largest Internet companies, 99 percent of Fortune Global 500 enterprises, and hundreds of thousands of small businesses and prosumers worldwide. Citrix partners with over 10,000 companies worldwide in more than 100 countries. Founded in 1989, annual revenue in 2008 was $1.6 billion.

Citrix® and GoToMeeting™ are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the U.S. Patent and Trademark Office and in other countries. All other trademarks and registered trademarks are property of their respective owners.