ESIS Opens Claim Center in Middle East to Support Defense Base Act (DBA) Workers Compensation Claims Capabilities

ESIS, Inc., ("ESIS®”) the risk management services company owned by the ACE Group of Companies, today announced the launch of a local claim center in Bahrain that will support the established and growing book of ACE USA Defense Base Act business in the Middle East. The opening of the ESIS Bahrain Claim Center will complement the DBA claim service offerings provided by ESIS claim teams located in New Orleans, La. and Tampa, Fla. ESIS will undertake a structured integration of its claim operations into the Bahrain Claim Center to assure the delivery of high quality claim management services in accordance with ACE global standards, as well as local government and regulatory guidelines. "Introducing our DBA claim capabilities in Bahrain through the addition of in-country claim staff represents a strategic expansion of ESIS claim management services,” said Steven Lulewicz, Assistant Vice President, ESIS Global Claims Operations. "ESIS helps clients reduce their total cost of loss through use of contemporary and effective risk management products and services. This Bahrain undertaking will position ESIS for future opportunities in this key region.” ESIS also recently enhanced its state-of-the-art, web-based DBA risk management reporting system. Based on in-depth DBA client feedback, the ESIS e-risk MANAGER® system introduced simplified navigation, flexible reporting and streamlined LS202 filings that meet U.S. government reporting requirements for DBA claims. "When U.S.-based contractors of any size are awarded a contract that is authorized, approved, or financed by the U.S. government or its agencies, they must act quickly to secure DBA workers compensation coverage. ACE USA’s combination of online claim reporting and centralized as well as in-country DBA risk management capabilities, coupled with our value-added coverage, such as employer’s liability, repatriation, accidental death and dismemberment, and kidnap and extortion, makes ACE USA DBA workers compensation insurance a comprehensive solution for U.S. contractors, sub-contractors and their employees—while they’re doing business in the Middle East,” said William House, Senior Vice President of ACE Foreign Casualty, part of ACE Global Underwriting Group. According to Giles Ward, Regional Managing Director—ACE Insurance Middle East & North Africa (MENA) Regional Office in the Kingdom of Bahrain, "By introducing ESIS’ Global Claim Operations capabilities in Bahrain for ACE USA DBA insurance, ACE demonstrates its ability to offer the power of its global capabilities with on-the ground local expertise to benefit our multinational clients who operate in the growing Middle East market.” ACE Global Underwriting Group, a division of ACE USA, specializes in global programs and specialty coverages and provides comprehensive risk management programs and services for a diverse market of mid- to large-size U.S.-based companies, not-for-profit and government entities. To learn more about the ACE Global Underwriting Group’s products and services, please visit www.ace-ina.com. Organized in 1953, ESIS, Inc. (ESIS) provides sophisticated risk management services designed to help reduce our clients’ total cost of loss. ESIS takes a holistic approach that blends people, process and technology to offer programs that are customized to meet each client’s needs. ESIS is part of ACE USA, the U.S.-based retail operating division of the ACE Group of Companies, headed by ACE Limited (NYSE:ACE). ACE USA is rated A+ (Superior) by A.M. Best Company and A+ (Strong) by Standard & Poor’s. ACE USA, through its underwriting companies, provides insurance products and services throughout the U.S. Additional information about ACE USA and its products and services can be found at www.ace-ina.com. Additional information about ESIS, Inc. and its products and services can be found at www.esis.com. The ACE Group of Companies provides insurance and reinsurance for a diverse group of clients around the world.