CSG Forte Combats Fraud with Launch of End-to-End Authorization Solution, CSG Forte Authenticate

CSG Forte, a CSG (NASDAQ: CSGS) company and the expert in processing and making automated clearing house (ACH) payments more secure and reliable, today launched CSG Forte Authenticate. To be successful, merchants need lock-tight authentication capabilities that effectively reduce the risks of fraud and automate their processes. Authenticate is an end-to-end payments security solution that empowers merchants across verticals to seamlessly verify account owner ACH payments and reduce the risk of fraud.

At a time when fraud is surging, it is not a matter of if, but when fraud occurs. From customer convenience to ease of acceptance, CSG Forte Authenticate gives merchants the ability to process ACH payments with confidence, securely and reliably, said Jeff Kump, head of payments, CSG Forte. CSG Forte continues to modernize our platform to reduce time to activation, ensure that businesses get paid on-time with accuracy and introduce new products that meet evolving customer demands. Were proud to be industry leaders in helping merchants combat fraud.

According to The State of Retail Payments in 2022 from Forrester Research, Inc., September 2022, improving security (fraud, management encryption) jumped to the top of the list of online initiatives, with a significant 42% of retailers including it on their list of priorities. With CSG Forte Authenticate at the center of ACH payments, an insurance company can reduce fraudulent deposits and increase customer loyalty and trust by depositing a check into the account owned by the person they are writing the check to.

With CSG Forte Authenticate, businesses can:

• Reduce fraud or potential losses, establish a secure financial transaction relationship and improve overall profitability

• Ensure validated and non-failing inputs to the processor/network, to drive increased acceptance rates

• Catch errors in the early stages of a transaction and prevent transaction delays, to deliver increased customer satisfaction and loyalty

Based on the Merchant Risk Council, the volume of ACH transactions has grown by over 50% in less than a decade, which indicates that ACH payments are a growing segment of the modern payments landscape. CSG Fortes expertise in same-day ACH technology allows merchants to fuel growth by receiving funds quicker and at a lower price than working with other payment processors. For more information about CSG Forte Authenticate, join us at Money 2020 in Las Vegas #3-222 (Venetian Tower) or visit https://www.forte.net/why-csg-forte/authenticate.

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About CSG Forte

CSG Forte, a CSG company, delivers scalable digital payments for smarter and faster business growth. Our world-class, award-winning technology offers a unified end-to-end payments platform that easily adapts to changing needs and empowers companies to transform their payments operations into a competitive business strategy. With CSG Forte, companies can process omnichannel payments and offer agnostic payment acceptance, shifting payments from a line-item expense to a profit center. CSG Forte manages billions of payments annually for over 81,000 merchants across government, telecom, insurance, and other industries.

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future, and tap into guidance along the way from our more than 5k-strong experienced global CSG services team.

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