CCC Addressing Mobile Electronic Replacement Claim Market; Working Wit

    Business Editors

    CHICAGO--(BUSINESS WIRE)--April 25, 2005--In 2004, the automotive claims industry was faced with providing the replacement costs of mobile electronics systems more than 400,000 times. To address this issue, CCC Information Services Inc. ("CCC") has entered into an agreement with Coordinated Claim Services, LLC ("CCS") to refer customers to CCS for replacement of mobile electronics.
    CCC, a subsidiary of CCC Information Services Group Inc. (Nasdaq:CCCG), is a leading supplier of information technology software and services to the auto-claims and collision-repair industries. CCS has more than 12 years experience processing mobile electronic replacement-related claims exclusively for the insurance industry.
    CCC's customers can send mobile electronic system claims to CCS via CCC Autoverse(R) Claim Management - CCC's convenient, centralized web solution designed to dispatch, receive, review and conclude the process of a claim. With CCC Autoverse Claim Management, users can access an electronic file folder giving them a common area in which they can enter, retrieve and augment pertinent information relating to the claim.
    Following receipt of the claim, CCS immediately contacts the insured to verify the correct make and model of the equipment. A member of the CCS team - claim specialists who are industry-certified mobile product specialists and installers - determines the comparable replacement equipment using a proprietary database of mobile electronics equipment, developed over the course of a decade. CCS has access to virtually every type and brand of mobile electronics - including car stereos and accessories as well as multi-media video and navigational systems. Once the replacement equipment is determined, CCS provides convenient installation options through a nationwide network of more than 4,000 installation facilities.
    "For CCC, it is of paramount importance for us to provide solutions that address new and growing areas within the automotive claims industry," said Carole Comstock, CCC vice president of product management and marketing. "The relationship with CCS is consistent with CCC's strategy of providing our customers with access to value-added applications and services. Combining the strengths of CCC's relationships in the automotive claims industry with the expertise of CCS strikes to the core of that concept."

    About CCC

    Now in its 25th year, CCC Information Services Inc., headquartered in Chicago, is a leading supplier of advanced software, communications systems, Internet and wireless-enabled technology solutions to the automotive-claims and collision-repair industries. Its technology-based products and services optimize efficiency throughout the entire claims management supply chain and facilitate communication among approximately 21,000 collision-repair facilities, 350 insurance companies, and a range of industry participants. For more information about CCC Information Services Inc., visit our web site at www.cccis.com or contact Michelle Hellyar of CCC at 312-229-2830 or John Harris of CCC at 312-229-2693.

--30--VS/cg*

CONTACT: CCC Information Services Inc. Michelle Hellyar, 312-229-2830 or John Harris, 312-229-2693 www.cccis.com

KEYWORD: ILLINOIS INDUSTRY KEYWORD: INSURANCE AUTOMOTIVE SOFTWARE INTERNET E-COMMERCE MARKETING AGREEMENTS SOURCE: CCC Information Services Inc.

Copyright Business Wire 2005