26.09.2007 20:30:00
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Best Buy Realigns Leadership Team to Accelerate Future Growth
Best Buy Co., Inc. (NYSE:BBY) today announced changes in its leadership
team intended to strengthen the company’s
ability to draw insights from employees, customers and partners in order
to provide excellent customer experiences and solutions; provide clear
accountability for each element of the enterprise’s
growth strategy; and place leaders with strong points of view on how to
generate growth in roles where they can bring those ideas to life.
Unless otherwise noted, all changes are now in effect.
"Our strategy for driving growth is to enable
our employees to build stronger relationships with customers around the
world. To do this, we must continue to get better at listening to and
acting on the insights and ideas these relationships generate. That
requires us to adjust the way we are organized to help ensure that we
are best positioned to maximize individual and collective strengths,
capabilities and experiences,” said Brad
Anderson, Best Buy’s vice chairman and CEO.
"Best Buy has multiple channels, multiple
brands and tens of thousands of employees who can help us learn from and
serve our customers in new and unique ways,”
said Brian Dunn, Best Buy’s president and
chief operating officer. "We believe that
the organizational alignment being announced today will facilitate the
ongoing growth and progress of our company.” Jackson Moves to New Role, Interim CFO Named
Darren Jackson, age 42, the company’s chief
financial officer for the past seven years and, more recently, CFO and
head of the company’s Emerging Business
unit, has moved to the newly-created position of executive vice
president, Customer Operating Groups. In this role, Jackson leads Best
Buy’s entertainment, PC mobility and home
solutions operating groups and also has oversight for enterprise
merchandising. Best Buy Financial Services, Best Buy For Business,
Magnolia Audio Video and Pacific Sales will continue to report to
Jackson. A graduate of Marquette University, Jackson began his retail
career with Carson Pirie Scott & Co. in Milwaukee, holding various
executive positions, including chief financial officer. He then spent
three years with the Seattle-based Nordstrom, Inc. as vice president and
chief financial officer of its full-line store division. Jackson serves
on the board of Advance Auto Parts. He also serves as the vice chairman
of the board of trustees of Marquette University and on the board of
Cristo Rey Network. In his new capacity, Jackson reports to Dunn.
"Best Buy has benefited greatly from Darren’s
leadership and insight as CFO. His deep-seated understanding of our
business, coupled with his commitment to our culture and the development
of our people, makes him a driving force in the next phase of Best Buy’s
growth,” said Dunn. "Darren’s
desire to refocus his leadership from finance to running our Customer
Operating Groups allows us to gain more clarity and accountability
around the significant opportunities in front of us. Darren plays a
critical role as he brings teams together to create opportunities to
share expertise, create targeted solutions and ultimately drive growth
by better meeting the needs of the unique customer groups within each of
these brands and businesses.”
As Darren Jackson makes this important transition to lead the Customer
Operating Groups, Jim Muehlbauer has agreed to serve as Best Buy’s
interim CFO. Muehlbauer’s five years with
Best Buy, including his current assignment as chief financial officer of
Best Buy U.S., as well as his oversight of the enterprise’s
investor relations, tax and controller functions, have prepared him to
take on this interim responsibility. Muehlbauer, age 45, joined Best Buy
in 2002 as the CFO of Musicland. Prior to that, Muehlbauer spent 10
years with The Pillsbury Company, where he held various senior-level
finance management positions, including vice president and worldwide
controller. A certified public accountant (inactive), Muehlbauer was
named senior vice president, Finance, in 2003 and senior vice president
and CFO of Best Buy U.S. in 2006. Muehlbauer reports to Anderson as
interim CFO.
"We have every confidence in Jim serving in
this interim role. He has adroitly managed our accounting, investor
relations and tax functions for the past year, on top of reshaping our
cost structure and supporting our U.S. business,”
said Anderson.
The company said that the executive search firm of Heidrick & Struggles
has been engaged to conduct a formal search of internal and external
candidates for the chief financial officer position.
Kal Patel, age 43, formerly executive vice president, Strategy and
International, assumes responsibility for portions of the Emerging
Business unit, previously led by Jackson. In his new role, as executive
vice president – Emerging Business SBU,
Patel leads the company’s efforts to
initiate, incubate and implement growth opportunities while increasing
the enterprise’s capabilities for
innovation. He also will focus on building relationships with venture
capitalists to enable Best Buy to learn from the experiences of others
and quickly adapt best practices to advance the company’s
business objectives. Patel joined Best Buy in 2003 as vice president,
Strategy, and was named executive vice president, Strategy and
International, in 2005. He was previously a partner at Strategos, a
London-based consultancy focused on framing and implementing major
growth-driven transformation initiatives for clients across multiple
industries. He holds a master’s degree in
business administration from the London School of Business. Patel
reports to Dunn in his new capacity.
"Kal’s world
view, his understanding of the power of networks and Silicon Valley
bring a unique perspective to this leadership team,”
said Dunn.
McGeehan to Lead Best Buy Mobile Worldwide
Tim McGeehan, age 40, a 19-year veteran of Best Buy and current
executive vice president, Retail Sales, has accepted a new enterprise
role overseeing Best Buy Mobile and the enterprise’s
expanding global wireless business, through its strategic relationship
with The Carphone Warehouse Group PLC (CPW). McGeehan will oversee the
rollout of Best Buy Mobile across North America and internationally; he
also will play a key leadership role in the enterprise’s
international expansion. McGeehan began his career with Best Buy as a
sales associate and advanced through the retail organization with
expanding responsibilities, including roles as general manager, district
manager, regional manager and regional vice president. In 2002, McGeehan
was named senior vice president, overseeing stores in the eastern half
of the United States, and was appointed executive vice president, Retail
Sales, in 2005. In his new role, McGeehan will report to Robert Willett,
chief executive officer of Best Buy International and chief information
officer.
"Tim’s new
position demonstrates the importance of our strategic relationship with
CPW, and the growth opportunities we see in the connected technology
world. The focus, energy and drive demonstrated by Tim as we grew our
U.S. retail business will serve us well as we increase the pace of our
transformation in wireless and work toward a vision of being the
first choice for customers around the globe in this increasingly
connected world,” said Willett.
Ballard Assumes Leadership of U.S. Retail Stores and Other Customer
Channels
With McGeehan’s move to an enterprise role,
Shari Ballard assumes responsibility for the 872 Best Buy stores in the
United States, including territory, district staff and store personnel,
as well as customer research and development, including Best Buy’s
lab stores. In her new position as executive vice president, Retail
Channel Management, Ballard, age 41, will focus her energies on
deepening customer relationships and better utilizing the full range of
talent and resources that reside within the company’s
U.S. retail stores. Ballard, who has been with Best Buy since joining in
1993 as an assistant store manager, continues to have oversight for U.S.
Web sites and Customer Care, including the call centers, duties she has
held since August 2006. In addition, Ballard relinquishes her role
overseeing Best Buy’s human resources and
legal teams, a responsibility she has held since 2004. Executive
leadership for the HR function will be announced in the near future.
Best Buy’s legal function will continue to
report to Joe Joyce, senior vice president, general counsel and
assistant secretary. In her new position, Ballard reports to Dunn.
"Shari has a compelling point of view about
how we grow our business, community by community, store by store. Her
passion and deep understanding of the retail business are critically
important as we further explore how we build deep and lasting
relationships with our customers. Whether it’s
in person, on the phone or online, we want our customers to know that we
are creating solutions just for them. We are organizing our business in
a way that’s intuitive to our customers,”
said Dunn.
Layden Named COO of International Unit
Kevin Layden, president and chief operating officer of Best Buy Canada,
Ltd., will become chief operating officer of Best Buy International, the
strategic business unit focused on the enterprise’s
growth outside of the United States. In his new role, Layden, age 47,
will provide the operational leadership for the company as it continues
to grow its presence in Canada and China and prepares to expand into
Turkey and Mexico. The top executives from each country in which Best
Buy operates outside the U.S. will report to Layden. Layden joined Best
Buy Canada (then Future Shop, Ltd.) in 1997. Since then he has played a
major role in executing the company’s
successful dual-brand strategy in Canada and growing the company’s
operating profits. Previously, Layden had a 17-year career with Circuit
City Stores, Inc. in the United States. Layden is the chair of the
Retail Council of Canada and serves on the boards of the Business
Council of British Columbia and Tree Island Industries. Layden’s
new role will be effective Jan. 4, 2008; he will continue to report to
Willett.
"Our operations in Canada are on a sound
strategic course with solid momentum thanks to Kevin’s
leadership,” said Willett. "He
helped architect our dual-brand approach in Canada and re-energized the
Canadian team’s dedication to understanding
the unique customers served by its distinct brands –
and how to grow both. The lessons learned along the way will serve him
well as we plan our entry into other countries.”
The company said that Mike Pratt, age 40, will become president of Best
Buy Canada, Ltd., with oversight of all Canadian operations, including
the Future Shop and Best Buy stores, effective Jan. 4, 2008. Formerly
senior vice president for Best Buy Canada, Pratt played an
instrumental role in managing Best Buy Canada’s
rapid and successful growth and expansion. Pratt and the Best Buy Canada
team created unprecedented market share and growth for the operation,
starting with eight locations in the greater Toronto area in 2002 to 48
stores today in Alberta, British Columbia, Manitoba, Ontario, Quebec and
Saskatchewan. Pratt has held numerous roles in his 17 years with Future
Shop and Best Buy Canada, most recently responsible for Best Buy stores,
marketing, advertising, store design and Canada’s
Commercial Sales Group. Pratt continues to report to Layden.
David Berg, who was senior vice president and chief operating officer of
Best Buy International, assumes responsibility as senior vice president,
International Strategy and Corporate Development. Berg, age 46, is now
responsible for the enterprise’s mergers and
acquisition activities as well as the identification and evaluation of
opportunities in new geographic markets. He continues to have overall
responsibility for the company’s commercial
office, including oversight of Best Buy’s
relationship with Accenture as an information technology and human
resources outsourced service provider. In addition, he continues to be
responsible for the function at Best Buy responsible for purchasing all
of the company’s goods not for resale. An
honors graduate of the University of Florida College of Law, Berg joined
Best Buy in 2002 as vice president and associate general counsel. He
played crucial roles in the company’s sale
of its Musicland division, the development of its strategic relationship
with Accenture, and its acquisition of a majority interest in Jiangsu
Five Star Appliance. In 2004, Berg was promoted to senior vice
president, Strategic Alliances, where he focused on maximizing
enterprise-wide strategic relationships with significant external
parties. He was named senior vice president and chief operating officer
of Best Buy International in 2006. Berg continues to report to Willett.
Wanta Joins as CIO, North America
The company also has announced the hiring of Rebecca Wanta as Best Buy’s
chief information officer, North America. Wanta has over 25 years in the
information technology field and brings expertise in infrastructure
management, enterprise architecture and common services development that
translate into solutions to help companies widen their competitive
advantage. Most recently, Wanta was the global chief technology officer
(CTO) for PepsiCo where she developed and commenced implementation of a
multi-year technology strategy. Prior to that, she was the chief
technology officer with the Feld Group, serving as the CTO for
engagements with Southwest Airlines and Wellpoint. She also served as
CTO at Wells Fargo, managing all enterprise-wide common services. Wanta
holds a master’s degree in business
administration in banking from Pacific Coast Banking School, University
of Washington, and a second master’s degree
in business administration with a concentration in management
information systems from Golden Gate University. Wanta joins Best Buy on
Oct. 19, 2007; she will report to Willett who retains his enterprise
chief information officer role.
"Becky is a highly driven executive with a
demonstrated track record in leveraging technology to its greatest
advantage and transitioning organizations from technology-centered
cultures to customer-centered cultures,”
said Willett.
Forward-Looking and Cautionary Statements:
This news release contains forward-looking statements within the meaning
of the Private Securities Litigation Reform Act of 1995 as contained in
Section 27A of the Securities Act of 1933 and Section 21E of the
Securities Exchange Act of 1934 that reflect management’s
current views and estimates regarding future market conditions, company
performance and financial results, business prospects, new strategies,
the competitive environment and other events. You can identify these
statements by the fact that they use words such as "anticipate,” "believe,” "estimate,” "expect,” "intend,” "project,” "plan,” "outlook,” and
other words and terms of similar meaning. These statements involve a
number of risks and uncertainties that could cause actual results to
differ materially from the potential results discussed in the
forward-looking statements. Among the factors that could cause actual
results and outcomes to differ materially from those contained in such
forward-looking statements are the following: general economic
conditions, acquisitions and development of new businesses,
divestitures, product availability, sales volumes, pricing actions and
promotional activities of competitors, profit margins, weather, changes
in law or regulations, foreign currency fluctuation, availability of
suitable real estate locations, the company’s
ability to react to a disaster recovery situation, and the impact of
labor markets and new product introductions on overall profitability. A
further list and description of these risks, uncertainties and other
matters can be found in the company’s annual
report and other reports filed from time to time with the Securities and
Exchange Commission, including, but not limited to, Best Buy’s
Annual Report on Form 10-K filed with the SEC on May 2, 2007. Best Buy
cautions that the foregoing list of important factors is not complete
and assumes no obligation to update any forward-looking statement that
it may make.
About Best Buy Co., Inc.
Best Buy Co., Inc. (NYSE:BBY) operates a global portfolio of brands with
a commitment to growth and innovation. Our employees strive to provide
customers around the world with superior experiences by responding to
their unique needs and aspirations. We sell consumer electronics,
home-office products, entertainment software, appliances and related
services through more than 1,200 retail stores across the United States,
throughout Canada and in China. Our multi-channel operations include:
Best Buy (BestBuy.com, BestBuy.ca and BestBuy.com.cn), Future Shop
(FutureShop.ca), Geek Squad (GeekSquad.com and GeekSquad.ca), Pacific
Sales Kitchen and Bath Centers (PacificSales.com), Magnolia Audio Video
(Magnoliaav.com), Jiangsu Five Star Appliance Co. (Five-Star.cn) and
Speakeasy (speakeasy.net). Best Buy supports the communities in which
its employees work and live through volunteerism and grants that benefit
children and education.
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