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28.03.2005 22:06:00
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ACS Achieves Consolidated Operations Management with Micromuse's Netc
ACS Achieves Consolidated Operations Management with Micromuse's Netcool Solutions Netcool(R) Solutions Provide Manager of Managers for Enterprise Control Center for Leading BPO and IT Service Company
Micromuse Inc. (NASDAQ: MUSE), the leading provider of ultra-scalable, realtime business and service assurance software, today announced a multi-year agreement with Affiliated Computer Services, Inc. (ACS) to provide its Netcool(R) suite for end-to-end consolidated operations management of ACS' internal core and client service infrastructure. ACS is a FORTUNE 500 company and premier provider of diversified business process and information technology outsourcing solutions to commercial and government clients worldwide.
"When our clients choose ACS, they feel confident that they'll receive the best people and the best tools to help them deliver secure operations, reduce operating costs, and optimize business performance," said Scott Orr, ACS' Manager of Enterprise Management Systems. "Micromuse's Netcool solutions enable us to increase IT efficiencies and decrease meantime to react and resolve issues that are happening in the infrastructure. Additionally, Netcool's ultra-scalable foundation ensures that ACS has the right technology to build momentum for the long term."
ACS is using Netcool solutions as a 'Manager of Managers' to integrate best-of-breed monitoring tools for the management of networks, databases, applications and systems, storage, and security across its enterprise infrastructure. The Netcool solution allows ACS to centralize enterprise IT monitoring of multiple data centers and enterprise control centers, both domestic and international, with a single operational management console that allows administrators to effectively take control of the network and critical business applications.
In addition, the Netcool solution enables ACS administrators to automate IT operations at a higher management level, enabling further efficiencies throughout the data centers and enterprise management centers. Providing visibility across a global integrated architecture, Netcool helps ACS proactively maintain the availability and reliability of its outsourced IT and business processing services around the clock.
"ACS has a successful track record of applying advanced technology solutions, such as mobile computing, data security services, and software and hardware infrastructure to help businesses, government, and industry leaders streamline operations and improve overall efficiency," said Craig Farrell, Micromuse's CTO. "Enterprises who outsource their operations to ACS see substantial, measurable benefits right away and we are pleased that ACS has chosen Netcool solutions at the core of its IT management infrastructure to assure service visibility and guarantee customer satisfaction. Throughout the world, Micromuse is the vendor of choice for organizations who want the flexibility to expand services and subscriber base while maintaining network uptime, protecting revenue, and maximizing the investment in existing management tools."
About ACS
ACS, a FORTUNE 500 company with more than 47,000 people supporting client operations in nearly 100 countries, provides business process and information technology outsourcing solutions to world-class commercial and government clients. The company's Class A common stock trades on the New York Stock Exchange under the symbol "ACS". ACS makes technology work. Visit ACS on the Internet at www.acs-inc.com.
About Micromuse
Micromuse Inc. (Nasdaq: MUSE) is the leading provider of ultra-scalable, realtime business and service assurance software solutions. The Netcool(R) software suite provides organizations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide realtime end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organizations to respond to problems quickly, streamline workflow processes and improve business uptime. Micromuse customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink, ITC DeltaCom, J.P. Morgan Chase, MCI, T-Mobile, and Verizon. Headquarters are located at 139 Townsend Street, San Francisco, Calif. 94107; (415) 538-9090. The Web site is at www.micromuse.com.
Micromuse and Netcool are registered trademarks of Micromuse Ltd. All other trademarks and registered trademarks in this document are the properties of their respective owners.
Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Any forward-looking statements we make are based on current expectations, and are subject to a number of risks and uncertainties. Actual results could differ materially.
Factors that could cause actual future results to differ materially from the forward-looking statements include: fluctuations in customer demand; the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel); risks associated with the expansion of the Company's distribution channels; risk of new product introductions and customer acceptance of new products; rapid technological change which characterizes the Company's markets; risks associated with competition; risks associated with international sales; and the ability of the Company to compete successfully in the future; as well as risks relating to pending litigation, the completed restatement of certain of our financial statements, and other matters appearing under the caption "Risk Factors" in the Company's most recent Quarterly Reports on Form 10-Q and Form 10-K filed with the SEC and available on the Company's website. The Company disclaims any obligation or intention to update or revise any forward-looking statements.
--30--SS/ny*
Business Editors/High-Tech Editors
SAN FRANCISCO--(BUSINESS WIRE)--March 28, 2005--
Micromuse Inc. (NASDAQ: MUSE), the leading provider of ultra-scalable, realtime business and service assurance software, today announced a multi-year agreement with Affiliated Computer Services, Inc. (ACS) to provide its Netcool(R) suite for end-to-end consolidated operations management of ACS' internal core and client service infrastructure. ACS is a FORTUNE 500 company and premier provider of diversified business process and information technology outsourcing solutions to commercial and government clients worldwide.
"When our clients choose ACS, they feel confident that they'll receive the best people and the best tools to help them deliver secure operations, reduce operating costs, and optimize business performance," said Scott Orr, ACS' Manager of Enterprise Management Systems. "Micromuse's Netcool solutions enable us to increase IT efficiencies and decrease meantime to react and resolve issues that are happening in the infrastructure. Additionally, Netcool's ultra-scalable foundation ensures that ACS has the right technology to build momentum for the long term."
ACS is using Netcool solutions as a 'Manager of Managers' to integrate best-of-breed monitoring tools for the management of networks, databases, applications and systems, storage, and security across its enterprise infrastructure. The Netcool solution allows ACS to centralize enterprise IT monitoring of multiple data centers and enterprise control centers, both domestic and international, with a single operational management console that allows administrators to effectively take control of the network and critical business applications.
In addition, the Netcool solution enables ACS administrators to automate IT operations at a higher management level, enabling further efficiencies throughout the data centers and enterprise management centers. Providing visibility across a global integrated architecture, Netcool helps ACS proactively maintain the availability and reliability of its outsourced IT and business processing services around the clock.
"ACS has a successful track record of applying advanced technology solutions, such as mobile computing, data security services, and software and hardware infrastructure to help businesses, government, and industry leaders streamline operations and improve overall efficiency," said Craig Farrell, Micromuse's CTO. "Enterprises who outsource their operations to ACS see substantial, measurable benefits right away and we are pleased that ACS has chosen Netcool solutions at the core of its IT management infrastructure to assure service visibility and guarantee customer satisfaction. Throughout the world, Micromuse is the vendor of choice for organizations who want the flexibility to expand services and subscriber base while maintaining network uptime, protecting revenue, and maximizing the investment in existing management tools."
About ACS
ACS, a FORTUNE 500 company with more than 47,000 people supporting client operations in nearly 100 countries, provides business process and information technology outsourcing solutions to world-class commercial and government clients. The company's Class A common stock trades on the New York Stock Exchange under the symbol "ACS". ACS makes technology work. Visit ACS on the Internet at www.acs-inc.com.
About Micromuse
Micromuse Inc. (Nasdaq: MUSE) is the leading provider of ultra-scalable, realtime business and service assurance software solutions. The Netcool(R) software suite provides organizations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide realtime end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organizations to respond to problems quickly, streamline workflow processes and improve business uptime. Micromuse customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink, ITC DeltaCom, J.P. Morgan Chase, MCI, T-Mobile, and Verizon. Headquarters are located at 139 Townsend Street, San Francisco, Calif. 94107; (415) 538-9090. The Web site is at www.micromuse.com.
Micromuse and Netcool are registered trademarks of Micromuse Ltd. All other trademarks and registered trademarks in this document are the properties of their respective owners.
Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Any forward-looking statements we make are based on current expectations, and are subject to a number of risks and uncertainties. Actual results could differ materially.
Factors that could cause actual future results to differ materially from the forward-looking statements include: fluctuations in customer demand; the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel); risks associated with the expansion of the Company's distribution channels; risk of new product introductions and customer acceptance of new products; rapid technological change which characterizes the Company's markets; risks associated with competition; risks associated with international sales; and the ability of the Company to compete successfully in the future; as well as risks relating to pending litigation, the completed restatement of certain of our financial statements, and other matters appearing under the caption "Risk Factors" in the Company's most recent Quarterly Reports on Form 10-Q and Form 10-K filed with the SEC and available on the Company's website. The Company disclaims any obligation or intention to update or revise any forward-looking statements.
--30--SS/ny*
CONTACT: Micromuse Nicole Fortenberry, 212-895-8732 nicole@micromuse.com
KEYWORD: CALIFORNIA INDUSTRY KEYWORD: HARDWARE GOVERNMENT TELECOMMUNICATIONS SOFTWARE NETWORKING PRODUCT MARKETING AGREEMENTS SOURCE: Micromuse Inc.
Copyright Business Wire 2005
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