StorageTek Globalizes Its Service Parts Network with Servigistics Impl

StorageTek Globalizes Its Service Parts Network with Servigistics Implementation

    Business Editors

    LOUISVILLE, Colo. & ATLANTA--(BUSINESS WIRE)--Jan. 25, 2005--

Storage Expert Aims to Achieve Global Visibility with Solution From Leading Service Parts Management Provider
    StorageTek, the leading provider of enterprise information lifecycle management, and Servigistics, Inc., the leading provider of service parts management solutions, announced today that StorageTek has implemented the Servigistics solution to align its global organization on a single platform, optimize its inventory investment and manage overall performance at all levels of the business.
    StorageTek is utilizing the Servigistics solution to manage its global inventory of more than 80,000 service parts, support $800 million in service revenue and ensure consistent customer service levels for 22,000 global customers located in 63 countries.
    "The Servigistics solution provides StorageTek the global visibility and controls necessary to operate our global service business at optimal performance levels," said Jim Matney, StorageTek Director, Global Service Logistics. "StorageTek utilizes Servigistics to support local planning, decision-making and execution, as well as overall global management of spare parts."
    "Today's business environment is increasingly a global one and StorageTek recognizes that global systems, performance optimization and management are key to maintaining a competitive advantage," said Eric Hinkle, CEO of Servigistics. "StorageTek's decision to replace its existing service parts system with Servigistics to manage their worldwide service parts network is the kind of forward-thinking decision that contributes to the firm's remarkable success year after year."

    About Servigistics

    Servigistics is the preferred provider of global service parts management solutions that enable companies to transform their service networks and improve corporate performance by dramatically reducing costs, increasing profitability, and driving customer loyalty. Servigistics has a proven track record of delivering top and bottom line value to leading, global companies including Agfa, Avaya, Dell, EMC, Honeywell, IKON, Motorola, StorageTek, Subaru, Sun, Toshiba, UPS and others. Servigistics' clients are 100% referenceable. Servigistics is a privately-held company headquartered in Atlanta, with offices in London, Tokyo, and sales and service professionals around the world. Contact Servigistics at 888-942-8623 or 770-565-2340, via e-mail at info@servigistics.com or at www.servigistics.com.

    About StorageTek

    StorageTek(R) (Storage Technology Corporate)(NYSE: STK) is a $2 billion global company that enables businesses, through its information lifecycle management strategy, to align the cost of storage with the value of information. The company's innovative storage solutions manage the complexity and growth of information, lower costs, improve efficiency and protect investments. For more information, see www.storagetek.com or call 1.800.877.9220 or 303.673.5151.

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CONTACT: Servigistics, Atlanta Valerie Holpp, 404-933-9296 vholpp@servigistics.com or StorageTek, Louisville Joseph Fuentes, 303-661-2523 Joseph_Fuentes@StorageTek.com

KEYWORD: COLORADO GEORGIA INDUSTRY KEYWORD: HARDWARE SOFTWARE AEROSPACE/DEFENSE NETWORKING MARKETING AGREEMENTS SOURCE: Servigistics

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